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June 2023 by Stephen R.
Imagine having the DMV as a bank. Got that mental image in place? Good. Now imagine if it was worse. Endless bureaucracy, no one answers the phone when you call the branch, every representative gives you the wrong information. I've never dealt with an institution this incompetent.
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March 2023 by Brady Bates
They have plenty of employees yet everything takes forever. Don’t go here if you have somewhere else to be.
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November 2022 by Sherry Hurtado
Came in at a time where there wasn't many people. However, this has been the best banking experience I've had. Quick and easy. Didn't spend more than 10 minutes at this location.
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October 2022 by John C.
Bryan took care of me with a last minute request from my mortgage lender. Genuine concern and care to help me with my dream house. Highly recommend.
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October 2022 by Teniah Gonzalez
Staff is nice. Came here to see a banker and there were no bankers in the building. I spent an hour trying to get here and get an errand done on public transit. The person I called at the 800 number for WF said I could walk into any location to see a banker. There should be a flag for customers to find out somehow that some branches don’t provide all services.
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October 2022 by Teniah Delsid
Staff is nice. Came here to see a banker and there were no bankers in the building. I spent an hour trying to get here and get an errand done on public transit. The person I called at the 800 number for WF said I could walk into any location to see a banker. There should be a flag for customers to find out somehow that some branches don’t provide all services.
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September 2022 by Jaime Cavazos
Hi,For the record, don't leave bad reviews but had to leave one for this experience.,Spoke to Ryan Anderson, the branch manager, and was extremely unprofessional. Tried calling him a good amount of times so I could get a payroll check pass through so I could pay my construction workers and got a response saying from him, "IS THERE ANY EMERGENCY, IS THERE A PROBLEM???!!!".Ryan, for the record, you work for us, the account holders, who give you money for you to even hold a job. you work for us, not the other way around. Keep your attitude in check. If you can't handle the stress, I hear their hiring park rangers.Jaime
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June 2022 by Casey Alfstad
Above and beyond helpful !
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May 2022 by Anna S.
They are listed as not charging account fees, which is NOT true. I have banked here for years and now they are charging $12.00 a month for personal accounts and $10.00 a month for personal accounts.....unless you deposit $1000 and keep an average daily balance of $500! I don't know how they get away with that, especially imposing it on bank accounts where there was previously no charge if you used your debit card at least 10 times a month. They have had some financial issues that have been in the news and you would think they would like to keep their customers, but apparently they are just trying to keep high balance accounts and get rid of everybody else.
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January 2022 by Abdullah Azizi
Very welcoming, quick and professional.
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September 2019 by Shaun
So glad I don't bank here. I had an appointment for 10 am and I'm still waiting. So unprofessional.
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July 2018 by Joss L.
Fast and courteous service!
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October 2017 by Monica C.Green Brooks
My favorite kind of things.
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May 2016 by Ben Dodd
Fine but one star off because no drive thru ATM
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May 2015 by Eric O.
The people here are so friendly and efficient. I came in to get some cashiers checks and was helped by Marlene and Cody. Marlene, you're fabulous. You not only got me those cashier's checks, but you also got the to me FOR FREE by recommending I switch over to a work account. Cody, I knew we had a special bond when we started talking Basketball - you got my account set up quicker than you can say the alphabet 10 times backwards. You two made for great conversation and didn't make fun of the fact that I had one stray hair sticking up the entire time we were conversing. Excellent customer service, excellenter people skills, and excellentest bank! 5/5 stars
