-
December 2023 by CocoXoxo Amor
It is absolutely embarrassing the lengths that THIS particular branch will go through to not complete transactions. I was denied depositing an envelope of American currency into my account, because the teller "didn't feel like it". This is the 4th time that I've had to go to a different location to complete a simple process.
-
December 2023 by Christopher Morris
All around an unfriendly and unhelpful bank. These people seem like bullies from high school, more than actual professional bankers.
-
November 2023 by Geoffrey Hinchliffe
There is always a long line 1 teller and 2-3 bankers sitting at a desk with no customers. Get up and help the line!
-
October 2023 by Michael Boyd
The ba,k is easy access and protected for your own safety.
-
August 2023 by TheMattnelson1
The fraud claim process is horrible. I reported fraudulent charges. They canceled the card and issued a new one. 30 minutes later, somebody was using the new card that hadn't even been put in the mail. On top of that, ot will take up to 2 weeks to get my money back
-
July 2023 by Christian Monzon
Thank you to Triana R. who went above and beyond to get my lost wallet back to me! Im from out of state and this location and its manager took the extra steps to get my wallet back to me out of state. Amazing customer service!
-
July 2023 by Townesend Turner
Low IQ staff. Logic is non existent & I felt like I was in the twilight zone. If you’re attempting anything other than an ATM transaction, I highly suggest going elsewhere. It’s a clown show. They did manage to button up their collared shirts correctly that day so there’s that. Angel & Carlos are clueless. Wells Fargo do better.
-
July 2023 by Jay Weazy
These animals are infested with fees.Put em down for good.
-
July 2023 by Amaya
6/5 @ 11:23am Huge line. Asked a question to lady with clipboard and she seemed like she wasn’t feeling it that day.
-
March 2023 by natalie neri
We went to this bank! Yesterday right after we left me and my mom got robbed!!!!! This is ridiculous I can’t believe this! This happened right after we left bank I’m 100% sure the people inside have something to do with it!!!!!!!
-
November 2022 by Reanna Lynn
The ATMs are ALWAYS either out of order or not receiving deposits. This is very frustrating. Please get this issue fixed.
-
October 2022 by Juan A.
I'd recommend banking with another bank. They are always low staff, and the line is always out the door. Branch manager isn't much help. Customer service is subpar. We have our business account here and have decided to take it elsewhere. Wells Fargo needs to revamp this branch.
-
October 2022 by Kaytee Jordan
I have banked at Wells Fargo for more than a decade, and in that time I have never received customer service so horrible as this location. The manager, I believe her name in Alejandra, has been borderline disrespectful to me on two separate instances, and I have witnessed her speak with attitude and malice to other customers while I’ve been in the branch.Quick quips pushing online service over fact-to-face help is her go to. This time, I was trying to send a wire of funds above the online-allowed amount and she informed me my only option was an online transfer to to make an appointment with a banker. When I asked to make an appointment she directed me to call Wells Fargo’s main line and there were no banker appointments for two weeks, although my wire had a quick-turn deadline.I will never visit this location again, but do recommend driving the extra distance to the location on Pleasant Valley and Riverside. They are far more kind and embody the bank’s true mantra of helping others, together. They helped me quickly and happily and we’re also so informative.
-
July 2022 by Simon Maldonado
Slow. Rude. Zero help. Find another bank to service you.
-
March 2022 by Fahim Ahmad
Bad bad bad customer service I visited this office and I asked the banker name Maria to help me check my safety deposit box she was super rude and throw her hand away and said we can’t accept anyone without appointments and She is not able to help me at all because She is the only banker in branch office I understand the shortage of staff but they needs to hire professional associates to have a good customer service specially at the bank
