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February 2024 by sajita paudel
I have never seen any employee like this Wells fargo branch has. I was there by today at 3pm and I wanted to fax the bank statement to wells fargo Credit. Their reply was hilarious." WE ALL ARE BUSY, PLEASE VISIT OUR NEARBY BRANCH"Never visit again.
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February 2024 by Som Dc
So rude Employee. Also it took them 3 hours to fax some documents to the Wells Fargo credit card people.
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February 2024 by Yamilet Roque
Terrible customer service
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January 2024 by Omar Guzman Moreno
Nice place this place work is perfect
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October 2023 by Ezzattullah Hamidi
Waited a lot and wested my time this bank facility should have enough employees to taken care of the customer big line only one employee was working on computerthen taken care of customers that was just westing of the time from customers didn’t like this place hopefully you all fix this problem!
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October 2023 by Hannah Tran
Horrible service I’m have wellfargo over 20 years today I came for buy a cashier check only 5 people before me I’m wait for 1 hour the teller no had an experience I think I will change to different bank .. only one teller working.
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August 2023 by Jennifer B.
I normally have had good service here. I have been denied here just 8 minutes before closing before, but I took as they were having a bad day at the time. I have already had issues at a couple other different branches due to inconsistent hours and just plain rude tellers, so I started to go to this location instead. I went on my lunch break to deposit some coins that I had ended up collecting over some time. Of course at lunch, it is very busy and I do not mind waiting, as I can't always get there after work before they close. After 20 minutes, I was able to get to a teller and then they were very quick to tell me that I could not in fact deposit the coins because they weren't rolled and they needed to give me papers to roll them before I could deposit them? I have been depositing coins for years without rolling them, because I was told rolling them was useless because they not only have to count the change inside anyway, but that all wells fargos have their own coin machines. I have not been told in many years that I have to roll my change before depositing it and just this one time I go and wait in the hot sun and waste gas to just be told the opposite? Was there not also just a coin shortage not too long ago? I drove off after depositing nothing today and pretty soon I will probably also be done with Wells Fargo as it has now been shown to me that they are all not consistent in their policies and no one has time for that BS anymore.
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July 2023 by Martha R
The ATM is not working. Not Today and is often not working.Something that l haven't liked for years is that they don't allow you to use their restrooms. I think by law a business has to provide that service but they don't care about the public's needs.
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July 2023 by Eder Olivares
Horrible customer service! Refused to provide change to a customer. Gives us as Hispanics a bad name due to poor customer service. Needs personel change.
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June 2023 by Rosa Allen
I have been with wells fargo since 1989, 80% time savings n checking, 20 % just checking, today June 5,went to this branch early morning, cause I wanted to open a savings account for a secondtime,, I was told by the teller that they only do it by appointment, and they didn't have any till july, she said I coul do online, I was there cause, I wanted to do in person,, it was very upsetting to hear that, I'm thinking about changing bank.
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May 2023 by Vanessa Quinn
"We only have 1 banker and she's booked for the entire day." Hire more bankers.
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April 2023 by Eugene Z.
Got a quick consultation. Was pretty happy to get clarity so fast on my account closing / money withdrawal process.
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March 2023 by Giselle Grimaldo
Came into wellsfargo on a very busy day and got helped out very quickly, the staff are very nice especially Roxy and Jessica the manager.
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December 2022 by Keenan Crumbly
I had been to two other Wells Fargos before visiting this one, desperately trying to complete a wire transfer to complete closing on a property I was buying with no luck due to staff shortages. Walked in and immediately got received the assistance I needed from Jessica. She was fast, professional and saved me from having to drive to additional locations! Appreciate yall.
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November 2022 by Michael Loredo
I haven’t done in person banking in a few years and I was nearby and came in to clearing a fee on my account. There was only 1 banker seeing people so it was understandable to wait as long as I did. Long story story, I met with Alex and she was able to identify the reason being my account was changed by someone or or the bank themselves (happened before) or someone else (unlikely). So there was a monthly fee I hadn’t been aware of but also a way to avoid it. She kept telling me “going forward now you know how to avoid the fee” which was understood the first time. The 3 or 4 times she repeated herself was just unnecessary. The most disappointing part was how dismissive she was, as to just get me away from her desk sooner. Telling me there’s nothing she can do and to call the fraud department and wrote a number down to send me away.The teller I saw was nice and nothing to say but it was appreciated at dealing with someone who clearly had other things they wanted to do instead.