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December 2023 by Rory Flood
The premier banker Sue , is amazing ! She handled and resolved an issuing I was having after opening a new business account online. She was FABULOUS Wells Fargo needs more bankers like her. She truly cares about her clients and it clearly shows with all the hard work she did for me.
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October 2023 by Rick Parmiter
Wells Fargo is one of the, if not the, most corrupt institutions I have ever dealt with. Wells Fargo has seemingly built their business model around generating fees and charges. This branch, while perhaps not corrupt, may be the most inept, and definitely don’t care about the customer experience. So glad there are other options.
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October 2023 by Dhaval Poladia
Great customer service and very polite staff, special shout out to Sue J, who helped us with our banking needs. I would highly recommend banking at this branch of Wells Fargo.
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September 2023 by Reenal Shah
We had an amazing experience at the bank and our work was done immediately. The banker Sue J was very helpful and respected our time. I would recommend her for all your banking needs.
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September 2023 by Brian Carter
Just terrible. Slow, unhelpful, they might as well be replaced by AI. They only reason you have to go in is because of the restrictions they put on accounts. Everyone is sitting around not doing anything but you have to have an appointment to get help.
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July 2023 by Daniel Swanson
Excessive wait times and incompetent employees. Stay away!
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February 2023 by Tim Foxe
Called branch to ask question before making appointment/trip. Never answers the phone. Get transferred to automated service which is useless.
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February 2023 by Heather B.
This bank has a terrific location, which is why I frequent it. And, I suspect, everyone else. Now to be transparent, I do not go inside. I can do everything with the ATM. However, they only have one ATM. Since it's easiest to be here after work hours and on weekends, I frequently find a line of cars. I've seen credit unions with two ATMs. I strongly suggest this location add one too. Yesterday, there was a line of 7 cars waiting to use it. Seriously? Step it up!
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January 2023 by Suzanne Short
Claudia and Alana provided excellent service as I needed to withdraw a large sum of money. They also listened to a.personal story of mine with grace.
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October 2022 by Jose Alvarez
No one available to open a business account, seems like they fired all Bankers and only one person is available for several branchesYou just have to wait about a month to have an appointment, so don't come here to open a Business Account use any Other Bank
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August 2022 by Maria M
Zero stars. Horrible customer service. Zero attentiveness of service if you don’t have an appointment. Long wait if you don’t have an appointment until someone is available. No one was available, only one teller and one banker running the location while I was there for an hour and a half. I requested to use the ladies room and I was denied to use it because it was “only for employees” I was redirected to go to a café across street to use their public restroom instead of my bank restroom. That’s when I decided to leave without receiving any services nor allowed to use the restroom. I have been using online banking since pandemic day one and this is how my bank has greet me after three pandemic years. What a shame.
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July 2022 by Maria M.
Zero stars. Horrible customer service. Zero attentiveness of service if you don't have an appointment. Long wait if you don't have an appointment until someone is available. No one was available, only one teller and one banker running the location while I was there for an hour and a half. I requested to use the ladies room and I was denied to use it because it was "only for employees" I was redirected to go to a café across street to use their public restroom instead of my bank restroom. That's when I decided to leave without receiving any services nor allowed to use the restroom. I have been using online banking since pandemic day one and this is how my bank has greet me after three pandemic years. What a shame.
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July 2022 by Deanna Rodriguez
DO NOT BANK WITH WELLS FARGO. They have no interest in you as a person, let alone as a customer, they will actively help people steal your money with no intention of helping you get it back. Their claims department just strings you along, making it so too much time has passed for anything to actually be done about it
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June 2022 by Osvaldo Contreras
I’m trying to just go in and close a safety deposit box, and I’m having to wait 30+ minutes as they only have 1 banker working. Bank has been temporarily closed for a while, you can’t schedule appointments online for this branch, and no one answers the phones. Horrible service and super inconvenient.
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April 2022 by Eddie Rodriguez
The bank I typically go to is closed,, and this location is just a pathetic excuse for a bank.Only one person working and the line can take up to an hour for just three cars.Management needs to hire more people.It's hard to be believe it takes this long to give my money to someone.
