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February 2024 by Roxanne Voglezon
Best place for your pets
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February 2024 by joe hamlin
All the staff was friendly, prompt with seeing us after arrival, and the tech and vet were absolutely terrific in handling our new family member, and taking the time to explain and answer all my questions.
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February 2024 by Laura Stone
The team at Westgate made time to fit my injured chicken in for an evaluation. They were super helpful in instructions on how to find their clinic, anticipating my questions. Their treatment of my chicken saved her life and they’ve been so kind, caring, and supportive. At the same time, they were honest about the odds of success. So far, so good. My chicken is still sassy and perky. Thank you Westgate Pet and Bird!
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February 2024 by S
Dr Lusk was very professional. He along with the staff took great care and concern for my dog. Great experience and was given great reviews from established customers.
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February 2024 by Brian Spiro
We always have a positive experience at Westgate. This most recent visit with Dr Doll continued that tradition.
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February 2024 by Frank McCormick
The staff is always friendly and professional, Easy to make appointments. Plenty of parking.
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January 2024 by Hailey Vega-Michalik
Our vet tech, provider, and vet student all made a wonderful team and handled our beloved bird, Pancho, great! They were very knowledgeable, kind and easy to trust. We are very thankful we found this facility and look forward to our future visits to allow Pancho to live a long healthy life. Side note that we have had Pancho for about three years and he is well socialized. After reading several previous reviews, training your bird to be toweled and handled will contribute significantly to a positive vet visit.
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January 2024 by Angel Ratcliffe
Dr. Villalva and her team were amazing! I was thoroughly impressed by the service and care they provided for my Grey. They handled him incredibly well, were straight to the point, no extra fluff and extremely helpful and kind. I am so happy to have found a great and affordable parrot vet around here. Westgate Pet & Bird is awesome!!
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January 2024 by Melanie F
Dr. Villalva, the front office staff and Sydney are truly wonderful and compassionate angels. Their love for animals and how well they treated my little Bea meant the world to us. We will never take her anywhere else as long as we live in Austin! Thank you Westgate Pet & Bird Hospital
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January 2024 by MJ J.
All the staff here has always been nothing but very helpful, sweet, and knowledgeable with all of our fur babies. We have sugar gliders and dogs and it's nice to know that they're all in good hands every time we come here, whether it be for regular checkups, medication refills/updates, or emergency appointments.My oldest suggie, Yoshi was having issues last year and after running every test and doing everything they could to compassionately supply us with information and options, we ended up having to do what was best for her and let her go humanely. Even that experience and the devastating circumstances were handled so gently by Dr. Villalva and the rest of the staff though, that I was appreciative afterwards because it could've been made much harder with people who didn't care half as much as these folks do. They really do care and it shows. If you're looking for a good vet, look no further.
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January 2024 by Tiffany Joy
Prices were good compared to what Inhad been paying. The care for my kitty so far has been great.
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January 2024 by Dimas Macedo
They are incredible at caring for pets and the great thing is that they are bilingual.
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December 2023 by Cookie Salem
Lovely staff and doctor. Took lots of time with us, answered all our questions, and offered many suggestions for improving our parrot’s health. We could not be more pleased with Westgate Pet and Bird Clinic!!
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December 2023 by Shea Renter
I brought my bird here four times in a matter of three weeks. My bird ended up dying because the vets didn’t make her breathing issues an urgency even with me showing videos and bring her upon emergency and still considering her stable. I asked questions about what they would consider stable? She had a heart murmur as well which is considerably worse when birds have breathing issues. Unfortunately our oven caused smoke I brought her urgently to bc I was concerned that her breathing was labored and heavy and she was fluffed. The vet prescribed meds and 4 days later I had to bring her back bc she wasn’t breathing well that’s when doctor stated she was stable and well. Just how could they say that to me? Said her airways when clear and well. I took her home but she was still having issues. Her tail was dipping I showed them and pointed it out. They denied it dipping and said she looked fine. Think about that how frustrating that is.I brought her back again a few days later only then did the vet recognize that my birds breath was off my bird had to be rush to an emergent hospital 4 hrs away only to be told she so sick I had to put her down ??? I’m writing this post to state if your vet telling you your animals ok and you see something else go with your gut if I had listened to my gut my bird probably wouldn’t have had to be euthanized, I had that parrot for 28yrs! I’m sure you could imagine the heartbreak I felt thinking everything was fine and that the vet knew what was going on with her ?? They are inaccurate they didn’t see the signs ?? My bird died bc of the inaccuracy of their prognosis.
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December 2023 by R D
Our little friend POOKIE, the bearded dragon went in for a check up and ended up needing to be put down, I was so thankful we went here. The staff was super compassionate, warm and patient as we went through the process of putting our little guy to rest. Dr. Hogan operated with integrity around the entire process with respect and dignity for our little friend, which took the edge off this tragic ending for our buddy POOKIE ❤️Thank you for your warmth and kindness through this very difficult process!
