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April 2024 by Mr. Distort
Workers are very disrespectful and have attitude. Service always takes long and food isn’t hot
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April 2024 by Wilson Grant
Whataburger is great. This location is not. It has the location and customer base to be a top 5 highest grossing in the country. Yet that slap us in the face and refuse to do any better because drunk college kids will keep coming. Shows a lack of respect for us and their brand. Food is never ready on time, service is abysmal. Find a better option for food in west campus. For example, dirty martins across the street is an Austin staple and will treat you with the respect you deserve.
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March 2024 by O. Stevens
ZERO!!!! If I could I would… this location is an embarrassment to the Whataburger name. We entered the location on a Friday night and the staff appeared to be under the influence of methamphetamines. I wish this was hyperbole, but it is not. The manager, Wanda, was on a call with her bank—reporting a $700 fraud charge on her account—at the counter. Her jaw was moving far more than was necessary to speak. Another employee wouldn’t allow us to just order in peace at the kiosk; she kept trying to force drink cups on us even though the person I was with had only been in Texas for mere hours and was ordering Whataburger for the first time. I repeatedly told her I was unsure about what I was going to drink and would complete my order on the kiosk—to which she continued to try to give me a drink cup because she “gotta get back to the drive-thru.” After waiting excruciatingly long for her order we asked about my friend’s order only to learn that it had just been sitting on the counter—no one called her name. When we asked about it the young man from the back shook his head and said “I swear they’re all high!” We accumulatively ordered three apple pies and we’re all disturbed by the color and taste of these pies. When I told the cashier that they looked suspicious, she took the apple pie I gave her, told me she would give me a fresh one. She returned seconds later with two apple pies that were cold to the touch. I’ll never visit this location again.
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March 2024 by Carlos Nuñez
If I could give them a -5 on service I would, food is not any better.
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March 2024 by Amin Zolfaghari
The slowest drive thru
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March 2024 by Nicholas Andujar
This place is really terrible. I ordered a shake and they messed it up. When I called to let them know that the order was messed up and that someone else may have my drink they said they couldn’t believe I was calling to complain about a shake. I told them that I would just show up in person since I don’t want to talk to them and when I came in with my incorrect order the woman behind the counter was the same woman I spoke with on the phone. I told her to get the manager because I had nothing to say to her. The manager fixed my order but the fact this woman was that rude is wild. You guys should just go to dirty matin’s next door and call it a day. They’ll treat you right there unlike these guys
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March 2024 by Harvey Madison
It took the geniuses at this restaurant three tries to get my order correct. Here was the order: Hamburger with meat and bun only. I love Whataburger, and will until the day I die, but someone needs to check in on this location for, I don’t know, signs of intelligent life.
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March 2024 by J Reyna
Worst Whataburger ever. The shift people were rude and were not able to keep up with s regular dinner rush.
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March 2024 by Senobia Williams
Awesome
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March 2024 by Alita Davis
My grilled chicken sandwich was good but the fries seemed
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January 2024 by Alex Kong
Disgusting bathroom. Cracked windows. Horrible staff. Waited 30 minutes for no food. Refused a refund because "its being made"
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January 2024 by Karina Moreno
Today's workers are terrible, they treat people as if they were doing us a favor, they are super rude and they even see you as bad, terrible service.
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January 2024 by Dottie Rhoades
Drive thru girl taking order at Guadalupe location rude could not get order correct had to tell 5 times poor service from this person. Usually good service and polite kind
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January 2024 by Jackson Weatherman
I called for a whataburger with just mayo and bread for my vegan friend because we had vegan meat on the pan at my house, and she instantly hung up not caring about my friend and I think that is extremely offensive to all vegans!Vegetarian options: They need to be nicer to the vegans bro!
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January 2024 by Ed Fuentes
Ordered through Uber Eats not too long ago tonight.Ordered a double cheeseburger, medium fries, large drink. A BBQ chicken sandwich and apple pie.They were out of apple pies, Uber guy called me and asked for a replacement. Had the cinnamon roll as replacement.The fries on my order were missing. (Order was tamper safe, definitely restaurants fault)The burger was sooooo bland. There was no salt added to it. And the iconic mustard used on the burgers, maybe 1/4 tsp of mustard was used. So my saltless double cheeseburger with almost no mustard, was just bland.... Worst whataburger experience I've had with the food. I should have taken the time and effort to go to the Cameron Rd. Instead of Ubering from here.
