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March 2024 by Sam Brown
Emi, the manager, greets everybody with the definition of what customer service should be. And it’s just being a kind human being who makes you feel welcome! Everybody is on top of
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March 2024 by Ponders Wonders
Great spot to stop for a quick bite that is full of flavor!!
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March 2024 by Thomas Biggerstaff
Whataburger is my favorite burger place in the world, let alone Austin. The staff are always super friendly and the food is unbeatable. The Sweet and Spicy Bacon Burger is my preferred choice (highly recommend), but everything I've had there has been equally as good.
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March 2024 by E
It’s a classic! Food at this location comes out great. The employees are friendly. The service isn’t the fastest in the west by any means. Be careful when entering from Frontage Rd/Ben White: there is a nasty curb that’s hard to spot while entering the parking lot. I’m a very astute driver yet I nearly damaged my car on this curb, and watched several other drivers run over it by accident.Pro tip: create an account for nice rewards!
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March 2024 by Celia Ramirez
Hamburger was
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March 2024 by Chris Jaramillo
Tiara was so energetic and helpful, made lunch a little more uplifting. She was very attentive to everyone who came in and worked to get everything people needed as fast as she could. One of the best experiences at a whataburger. Great job
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March 2024 by quarter_moon and_a_guitar
Salad just shrunk by a third, and still 10 bucks. Shrinkflation strikes again
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March 2024 by Zachary W.
For our order wrong, but made it right with a smile.
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March 2024 by Tony Moya
It's consistent ! Good burgers and staff. It was good to see my friend Stacy still working here.
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March 2024 by Monserrat Natalie Orozco-Perez
This is by far the worst Whataburger I ever been to. Not only is the food terrible let me tell you about the customer service. It is understandable that places are short staffed and mistakes can be made but what’s not acceptable is the way your Ms. Jan (the manager) belittled and treated us. Talking down to the customer is never ok. Saying “Go back where you came from!” is very disgusting and an employee like that has no place nor should be working for a company so big as Whataburger. I would definitely be contacting corporate because by the looks of the reviews something has to be done. Not only did we receive the wrong order. We also did not get a refund. Do better and be kind to people.
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March 2024 by Mr Davario
Stale bread And stale vegetables on my burger. This location needs to be scrapped and gentrified like the remainder of the area
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February 2024 by Tully Groteluschen
The woman who was working the window was a delight; polite and smiling! The food was good and the service was quick.
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February 2024 by Jorge Delgado
just depends who's manager that day and also if there's a customer the staff likes more they might make their order
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February 2024 by Joe Molina
Food was consistently good.
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February 2024 by Eliseo Reyna
Tierra greeted me with a smile and warm welcome. She provided great customer service and made my day. Food was great and cooked to my likening.