-
September 2024 by B Letap
Amazing customer service! I had a cracked wheel and was debating whether to repair it or replace it. The lady I spoke to gave me honest advice on the pros and cons of each. For the replacement, she also explained what to look for when purchasing the wheel. I would highly recommend this company!
-
August 2024 by Anthony Copes
This has been the worst experience. My wheels had a slight bend on the backside, nothing bad. They were trying to charge me more than I was quoted, wheels were refinished but not fixed. I was told they were over looked by the person that was supposed to fix them. I was aggravated but understood. Dropped off a second time, they were sent off to Dallas this time. Picked up 2 days later. Went to put them back on my car and noticed that one tire was out on backwards, had to pay a tire shop to fix that, wheels still have a bend in them, 16psi in each tire, one of the wheels were poorly refinished. Had to go back and forth with him to even get a refund. Even though I got my money back, I still lost money and wasted my time. Do yourself a favor. Don't go to these people.
-
June 2024 by Brandon A
They could not have been nicer. Due to the damage on my wheels, they were not repairable. However, everyone I spoke to there was kind and most importantly, honest. They could have tried to charge me and not completely fixed the rim, but instead shared the issue and even tried to help me find replacement wheels. I would absolutely use them again in the future.
-
May 2024 by Nilesh P
I recently had the pleasure of entrusting Wheel Technologies with repairing my BMW wheels, and I couldn't be happier with the results! Not only did they do an outstanding job fixing them up, but they also managed to save me a lot of money by replacing the wheels as the dealer recommended. Their expertise and attention to detail truly shine through in their work. I highly recommend Wheel Technologies to anyone in need of wheel repairs. Thank you for your exceptional service and savings!
-
January 2024 by Dutch D.
I can't say enough positive things about these guys. I struck something on 35 the other night that dented to rim and blew out the tire. I went here because of all the positive reviews. I brought my wheel in to get looked at for repair and not only got told they couldn't repair it because it was too damaged but that no one should because the damage was too great. While my heart sunk, I was so appreciative of their honesty and concern for my safety. I didn't know what to do next. These wheels are over $1k each and I didn't know what to do other than go back to the dealer and try to order a new one. But then, they said they'd look to see if they could find me another wheel. And sure enough, they found a refurbished one at less than half the price and it arrived before 9 am the following day! Talk about customer service! Thanks to them I only had to drive around on the spare for a day and now I'm all fixed back up and good as new. A++. Thanks guys!
-
January 2024 by Alex Garcia
Horrible repair. Wheel vibrates. Shops don't want to balance the wheel.
-
January 2024 by A Z
TL:DR - Wheel Technologies botched my wheel restoration twice. Do not use this company. They lack care, workmanship and quality control.I had new tires put on at my local tire shop only to find that their tire changer duck had scratched all four of my wheels. The tire shop contracted Wheel Technologies to restore the wheels to their original condition, but that is far from what I received.Wheel Technologies had my wheels for five days - Monday thru Friday. This was longer than I had expected, so I gave Wheel Technologies a call on Thursday to find out why it was taking so long to buff out some scratches, which is when I was informed by Josh, who answered the phone, that they have to redo the entire wheel. They apparently had a hard time with matching the paint on one of them, so it was taking a bit longer. Seemed a bit extreme to repaint an entire wheel for some scratches, but it's not my area of expertise, and I assume they know what they're doing, so I went with it.Friday I get the call to pick up my car, but first I want to inspect the work, and man I'm glad that I did. See, I have two tone wheels - some natural aluminum and some painted gray, so you've gotta tape off the aluminum when painting the gray to avoid getting paint on the aluminum parts, right. Whoever taped these wheels did a mediocre job. Rounded areas were square, lines weren't straight, some parts weren't painted well... It was pretty bad.I called, spoke with Josh and advised that the workmanship was terrible and they would need to redo them. Josh barely flinched, almost like this is totally normal. He just asked what I didn't like and to schedule with the tire shop to have them picked up again. He showed zero empathy, was not apologetic in the least... all business.Round two was for four days - the following Monday thru Thursday. One would think that since they did such a poor job the first time that they would put their best man on the job and make double sure that the quality control is tight. You'd be wrong. They still botched it. I'd like to say that I was shocked, but it truly is hard to find quality people who actually care about their work, so I wasn't. Just really disappointed.I would never, ever do business with this company myself after this experience, and I hope that, until they have better care, workmanship and quality control, that you don't have to either. It seems pointless to ask them to restore the wheels a third time knowing that this is what I'll get. Based on previous reviews, if my wheels were all black this might not have been an issue. Apparently they just can’t handle half painted/ half bare wheels.Let the pictures speak for their work.
-
January 2024 by Junior Flowers
Beware with that people they damaged your wheels(when you repair back side only).
-
November 2023 by Christopher Gross
Amazing work on some… who knows what the previous guy tried to do these rims. They cleaned up someone’s mess from the previous owner and made them look showroom perfect. Highly recommended. Josh Clift is excellent to work with I will be bringing future jobs to him.
-
October 2023 by Userguy022
Waited about 3 months to write this review. I took my wheel here on the week of July 4th. Company had some difficulties communicating and getting shop opened. When I got my rim back it looked great but when riding around and just seeing if the problem would go away or if it was my tires, the rim has a pretty bad wobble to it when I drive, if i had known that it was going to be fixed but not usable I would have just bought another rim. If you need something to last till you can get another rim, id recommend this but to keep using repaired rims I wouldn’t recommend.
-
October 2023 by Saji Samuel (Sam)
Honest and reliable. Josh was very helpful and clearly explained the steps involved in fixing a dented wheel. They stand by their work, and safety comes first!
-
July 2023 by Skylar Lane
We had Josh and his team do our wheels and we couldn't be happier. We changed our 2012 Camaro's wheels from the shiny chrome to a gloss black and they just came out perfect. I highly recommend this company.
-
I'm sure that this Company has good service.This guy driving a box truck on 130 today about 4:30 PM was reckless & dangerous!PJY0776T'
-
February 2023 by James Roettgen
I bent a rim and brought it here for repair. The service was extremely fast, and the price affordable. *Note that they send wheels to Dallas for certain repairs.
-
January 2023 by e. kirkman bey
Decided to check on the process of my wheel and the person decided to hang up the phone instead of answering whether or not the work has completed on the wheel. Don’t understand why not satisfied a returning customer one day instead of being rude. But this was not a good customer service interaction. Need work on the communication aspect to people.