Wooden Looms Rug Gallery is dedicated to offering high-quality rugs at competitive prices, ensuring exceptional customer service. Customers have praised the gallery for its expert knowledge regarding the history, provenance, and techniques of the rugs available. Many reviews highlight the skillful cleaning and repair services provided by the owners, who demonstrate a commitment to restoring rugs with care and attention to detail. This includes mending heirloom pieces and making expert repairs, resulting in beautifully restored items. First-time shoppers have reported positive experiences, noting the wide selection of rugs and the ability to special order designs tailored to specific needs. The gallery is recognized for its reasonable prices and the vibrant quality of the rugs. Customers appreciate the friendly and patient service, making their shopping experience enjoyable. Overall, Wooden Looms Rug Gallery stands out for its beautiful selection, expert craftsmanship, and unmatched customer service, making it a trusted destination for all rug needs.
Mike did a great job repairing my rug after the dog decided to eat it! Such kind speedy service, highly recommend.
June 2026
We have purchased many rugs from Mike and Sam! They are extremely kind and knowledgeable and will go above and beyond to find what works for you and your home. They absolutely love what they do and it shows. Their customer service is the best you will find in Austin hands down.
December 2024
Wooden Looms Rug Gallery provides expert knowledge about the history, provenance, and techniques used for each of the rugs in their showroom. They provide excellent customer service at every turn.
