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February 2024 by Nicholas Buck
Personnel here are very nice, branch manager jana salveta dresses sharp and laughs at my jokes, the 2 other women,tashyra Williams and Victoria king very professional, I have found my new bank love it
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February 2024 by Kevin Delli Colli
Victoria King welcoming, professional and expedient in understanding our banking needs
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January 2024 by Team Wheeler
Jana and the team are so wonderful. I opened a new account for my mom and the benefit offered from this bank is great. My mom is in her 60’s and a green card holder. This is her first time she opened her own account in the US. Jana start the process so quick and easy. You must have the completed documentation they need. So it can be easily done on the spot. My mom got her account and bank card the same day. The ATM can use the next day after 24 hours activation.The bank offered free gift away too which is fun sometimes to stop by at the bank. They are fun and care for people.Thank you Jana and the wonderful team at Woodforest Walmart!
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January 2024 by Brittany Rodriguez
Jana is wonderful!!! She is letting me come on a Saturday to set up and sale my inventory for my own business! Definitely recommend this branch!!!!!
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October 2021 by Vraskaa Cosplay (Willeatyourflesh)
Update your hours so I don’t waste my time.
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May 2021 by Vraskaa Cosplay
Update your hours so I don’t waste my time.
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April 2021 by Aria Lozano
Love the customer service. Even when I closed my account.
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January 2021 by Dakota Pitrucha
Worst bank ever. They never answer the phone. I’ve been on hold for a hour and still no answer. Honestly the worst people to bank with!
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December 2020 by Marcos Y.
Horrible customer service. I have banked with Woodforest for years in Houston, but this location is horrendous. I recommend banking ANYWHERE else.
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December 2020 by Sissy B.
This was a horrible visit. Been with Woodforest for over 8 yrs. with several accounts. Ryn Williams if you don't want to work go home. If you hadn't pulled my money from my account I would have left. I should have made you put it back in my account and left anyway. Wanted to get $150 of 1's in bundles of $50 for my grand babies for Christmas. She counted it out in bundles of $25. That was fine. Instead of stacking them in bundles of $50, she put it in 1 bundle. . So here we go again with the count and bundles of $50. Seriously, won't be back to the 620 branch. Rye Williams needs a new job, anyone hiring? Maybe work for Walmart.
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November 2020 by Tedd T.
I recently visited this branch and had the pleasure of speaking with Caitlyn. I had a lot of questions about overdraft fees, banking processes, etc. and she was able to answer them all. Her knowledge of the banking industry and WoodForest policies is impressive and she is very helpful. I cannot say enough good things about her. Woodforest is very lucky to have an employee like Caitlyn.
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October 2020 by Texas Star
No one at window, waiting over 12 minutes.July 13th. 14:32
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July 2020 by J. Antonio Vazquez
No one at window, waiting over 12 minutes.July 13th. 14:32
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May 2019 by William Olivos
Take 55 minuts to make a simple deposit ,bad services
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March 2019 by Ezequiel Ruiz
Wish i could give them 0 stars. I've been waiting almost 2 months trying to get them to send me my new card. On top of thats Benwhite employees lied to me for a whole month telling me my card was sent. Had to call another location just to find out nothing was ever done or sent to me by anyone. Just flat out lied to my face. These people are about to leave me homeless in a city 100s of miles away from home. So disappointed, worst customer service.
