-
February 2024 by Kenneth W.
Customer service is terrible. Do not purchase your furniture here. We drove all the way down to the store to buy and pick up a table to be told the warehouse guys aren't available to pull the furniture. So the only option they gave us is to pay 200 for shipping when we already brought the necessary equipment to load and take home. What a waste of time... can't believe how Ryan treated us at the front. So we left with nothing..
-
September 2023 by Ryan OMalley
Amazing selection of unique furniture. Customer service is excellent and they take time to listen to your needs. Highly recommend coming here to outfit your home. Custom furniture in Austin.
-
June 2023 by Ruijin Song
Great local furniture store with lots of affordable options. Must go place if you are looking for hard wood furnitures.
-
June 2023 by Krystal Thompson
I had a wonderful experience at World Interiors! They had beautiful furniture and great customer service experience. Hudson was very helpful and professional. Would recommend this company to anyone! Great prices!
-
June 2023 by Rishank Chandra Puram
One of the best furniture stores in Austin where you can get hand made furniture with rustic and antic touch. Hudson was very helpful throughout our visit. I recommend going to this place if you are shopping around new furniture
-
February 2023 by Lauren Valdez
Staff was helpful but not pushy. They have a great selection of unique affordable furniture. WillDefinitely be back!
-
January 2023 by Ashima Seth
Loved this place the moment we entered. Unique pieces , amazing service. We bought a custom made dinning table and much more . Ryan helped us and gave his ? % . Will be back for all our furniture needs and more.
-
January 2023 by John Greeves
I bought a sofa there recently and had it shipped to me in Florida. I like the sofa but a very short time later 30-60 days they dropped the price by 425.00. I was actually looking at some other things from them and that is why I noticed. I called them and they at first suggested I had purchased it at a closeout rate but then looked it up and realized I did not. I spoke to a Robyn about this and to her credit she did call me back quickly on her manager's behalf and said that they would not be able to refund anything. His name was Ryan. That is a large drop in price. I like the sofa but I would never shop here again. Since I told them I was looking at a desk and a bookcase, they could have offered me store credit for the difference. They could have offered half of it in store credit. Not a very creative approach to dealing with customers or in securing repeat business. The manner in which their policy was explained to me felt off as well, and I have the feeling that if I ever did have any trouble with an item it would bea huge hassle. I think customer service is about to start mattering a lot again. Definite 1 star behavior.
-
December 2022 by Medha S.
I found my dream furniture here! Tons of options for great prices, and the staff are so helpful and kind!!!
-
December 2022 by Varun Tulsiani
Quality x Price. Mr. Ryan willing to make a deal.
-
November 2022 by Hollow Head
Quality of the furniture is solid, front of house service was frustrating.I came into the store for a very simple transaction and there's literally no one there. I am left alone in the store for 15 minutes?One rep eventually takes care of me and says it'll take 5 mins to get the chairs. It takes 45 mins and another request from me to see what's up -‐ even though as I said, there are no other customers. Robin makes something up about them checking on the quality of the chairs... chairs which are given to me in their original taped box from Indonesia.Before I leave, I express that I didn't like having to wait so long. I don't think its entitled to get service within an hour if the place is dead and the boxes are light enough to be carried by hand. Robin tells me "it happens", without any apology. She then misdirects me for where to pull up my car to load.
-
October 2022 by Henry Cai
This store has lots of unique rustic pieces, mostly solid wood, they have their own factory and manufacture for other brand and stores as well. I bought a piece which turned out to be damaged upon open the box, store manager Ryan did his best to address the issue with me immediately. Furniture shopping is never easy, but my experience has been so assuring. Will come back again.
-
October 2022 by Kyle Mallard
Phenomenal place to shop furniture! We couldn't be happier with not just the look of the pieces but the great quality, as well. The delivery service was flawless, and when hit with the nationwide supply chain issues, these guys kept in close contact with me and were very proactive every step of the way. Can not say enough about how happy we are with this set! We filled our old apartment with Rooms-To-Go furniture. All of which, we'll be replacing with something from World Interiors. Bravo and keep doing right, guys!
-
September 2022 by Chris Sanders
Great staff, very unique pieces, enjoying the acacia table, bench and chairs we purchased. Just re-contacted W.I. for some accessories and they were sent right out to us, would recommend visiting them.
-
July 2022 by Brooke Gunning
This place was worth the drive. I went in looking for dining chairs and came out with way more- great stuff and good prices. Posting this in case it helps others in their furniture search- wished I would have started here. The furniture is generally modern but easily fits into other design styles.