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December 2023 by adam Long
Good quality goods and the staff are super helpful. If you want engraving on the flasks however you have to head to the one downtown.
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November 2023 by Shannon G.
I love Yeti products. I have about 7 Yeti ramblers. most are the 26 ounce. Texas summer heat doesn't stand a chance. My drinks are cold all day. I'm always on the look out for replacement straws. I feel the stores never have them in stock. And possibly the only way to get them is to buy them online. Which I hate doing since I could drive to either location and not pay shipping.
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October 2023 by Tristan Jonek (Tristan Robert Jonek)
If you look at the front of the store there is no doors. Just a wood door & not even a handle to open it.How can anyone guess those are the doors to get in?? A customer came out a left the wood door partially open. When we walked in nobody greeted us or even offered to help us. Employees just walked past & totally ignored us, we then walked out.Very unhelpful/unprofessional store.
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October 2023 by d walk
Always great customer service!!!Also , they never leave out my pup . They offer him a treat every time. A+
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September 2023 by Sally Garza
I've bought SO many yeti products, when I asked them for a yeti decal it's like pulling teeth. She was bothered and that is not cool! You should automatically throw a couple in my bag after spending so much money!
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July 2023 by Eyal Eshed
Horrible products and horrible support experience. DO NOT Buy a yeti if you can buy something else.We spent over $1200 on two yeti coolers. 120l and a 26l water cooler with a faucet. We discovered the floor in our kitchen is warped because of a water leak from the defective seal on the spout. My criticism is not about the defective product, but about the defective support from the company.After three detailed email to support, and three calls, we are still being ignored. I can’t return the products to retail because it is past the 30 days return policy. I do not want retail credit under the 60 days return policy. We want the company to acknowledge the failure of the product and arrange for a FULL refund and perhaps to cover the cost of repair to the damaged flooring (which I don’t think is going to happen) We are stuck with a product we don’t want and the cost of the repair.After 6 attempts to deal with this issue I am reverting to social media. I hope the president or CEO of yeti is ready this bad post. This post should be your wake up call. Shame on your service department for ignoring this issue and hoping it will just go away. Disgraceful service from a top brand company.Now let’s see what the company will choose to do. I will keep you all posted.
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July 2023 by Timothy Chittim
The yeti is just like the launcher everything they cast is good thanks to the father Rodger he is a perfectionist they even made a good fishing rods. Timothy chittim
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June 2023 by Michael Barton
This is a very clean, well organized, and cool looking store. The most amazing thing about YETI as a brand is that they can convince you to buy hundreds of dollars of items that you probably don't actually need.....but that you really really want! They're a status symbol and it starts in the store front. You'll find all the major items like soft ice chests, to hard shells, to tumblers. You'll even find a few fun Austin FC themes items, too. Skip the backpacks because you can do way better with other brands, but there's no debating that a YETI ice chest will last forever.
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June 2023 by Mike Kelso
Staff was super friendly and helpful, even after dealing with a disgruntled customer who demanded she receive more 4th of July stickers than they were allowed to give out.They answered all of our questions and truly went above and beyond. It was greatly appreciated, especially so close to closing.
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June 2023 by Walter W. Taylor
On with that great small place with most ever Yeti thing. Love all the new colors and all the new items
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June 2023 by Desiree' Nichols
We where not greeted when we walked in, this store has nice merchandise and it is way over priced.
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June 2023 by Michael B.
This is a very clean, well organized, and cool looking store. The most amazing thing about YETI as a brand is that they convince you to buy hundreds of dollars of items that you probably don't actually need.....but that you really really want! They're a status symbol and it starts in the store front. You'll find all the major items like soft ice chests, to hard shells, to tumblers. You'll even find a few fun Austin FC themes items, too. Skip the backpacks because you can do way better with other brands, but there's no debating that a YETI ice chest will last forever. Just expect to drop $50 minimum for something small, and maybe $300 for a full sized ice chest.This location won't help with online returns. So if you order something online you'll need to handle it with online reps before bringing it in. Staff is friendly here and very willing to help as much as possible, but still within company policy. Parking can be annoying, so aim for the pink lot for the shortest walk.
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May 2023 by Yasin HZ
If you’re selling an item that is returned at least remove the previous gift receipt. 45 bucks for a mug and when you get home, you find a receipt inside from Congress location. And oh yes if you’re petting a customer's dog, please wash your hands before handling other customer's drinkware.
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May 2023 by Elijah Cie
Very clean very orderly environment the cashier a tall elegant and lovely person I would send most anyone they're not just for the products but but also the employees
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May 2023 by Jorge Antelo
Very Friendly staff. They always help me with installing latches on my coolers. Great store!
