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August 2025 by Josh p
Always have the best customer service at Zales.
Lana and staff are very knowledgeable and always willing to help get whatever you need. Excellent selection!
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August 2025 by lauro delacruz
Lana (Barton Creek Mall, Austin, TX) was our outstanding associate who helped my wife and I find the most beautiful 30 year anniversary ring 💍.
Thank you very much.
We hope many more people receive the same customer service.
Friends ask for “Lana”.
Trust and loyalty.
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August 2025 by Arthur Bryan
The amount of care and specialty Kirby the sales associate took with me and my repair/resizing was beyond. The store was very busy but she had me taken care of with a good amount of time. My ring came back very quickly and she alerted me ASAP. I highly recommend this branch and if you swing by make sure to ask for Kirby.
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August 2025 by Mandi Rodriguez
I had another great experience with Lana at Zale’s Barton Creek! I have bought several custom pieces from her and she always gives me the best customer service! She is super knowledgeable and will help you find exactly what you’re looking for!
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August 2025 by Devon Rice
Awesome team. They were a great help
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July 2025 by Fabian Ciobanas
Told Tijuana that I had a budget and she walked me through the entire store allowing me to get a full understanding of what I could do and l-o and behold I found the perfect gift I was looking for. Thank you Tijuana!
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July 2025 by Taylor Davis
⭐️⭐️⭐️⭐️⭐️
My experience at Zales in Barron Creek Mall on Saturday went great! The associate, Lana, was very helpful, detailed, and knowledgeable. She walked me through adding insurance to my bracelets and made the entire process smooth and easy. Excellent customer service—thank you, Lana!
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June 2025 by Johnny Vasquez
Great experience. The Gabby was so helpful, and made my decision very easy for this purchase and all future purchases
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June 2025 by Kat Blanton
Fantastic service. We came in with a budget that offended other stores, but Zales was very kind and gave us the same attention as any other customer, even though we spent less money. Honestly one of the only good experiences I’ve had a jewelry store
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June 2025 by Ryan McArdle
Lana was extremely helpful and really cared about what was best for me!
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June 2025 by Jessica Mooney
This store opens at 11am, not 10am. Just a heads up so no one else has to wait an hour to return something.
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June 2025 by GISELL GONZALEZ SPENCER
Gabby help us and found exactly what I was looking for and got us a discount. Definitely recommend Zales!
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June 2025 by Nadine Nieves
Gabby is amazing! Helped me find my wedding ring 🥹
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August 2024 by Demontrae Denson
Mrs Gabby was extremely helpful and didn’t stop until i picked out the perfect ring and was approved for leasing. Thank you very much Mrs gabby best customer service I’ve ever had.
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August 2024 by Cory Gomes
Lana went above and beyond to help get my wife’s exchange corrected and completed. She was very patient and helpful over the course of two days to get this done. She was amazing.
