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February 2024 by Marina Hutchins
Unfortunately, my husband and I have had a really unpleasant experience with this location, that will ensure we don't purchase any more jewelry from Zales. My wedding ring needed major repairs due to a faulty prong that caused the main diamond to repeatedly fall out, along with many other missing diamonds on the band. The manager, Jay, originally denied this repair, despite us having a Zales warranty, and was unwilling and argumentative about helping us to find a solution. When my wedding ring was finally sent out for repair, it took 4 months, which was far past the expected repair timeline, and I did not receive any updates from Zales or Jay during this time.
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February 2024 by Michael Lyttle
Walked in with my fiancee looking for a wedding band to compliment her engagement ring. Ended up walking out with a great deal on a gold band. Rachel was fabulous! Helpful, engaging but not too pushy about the sale, patient, and has a great sense of humor. Monissa and Lupe also were helpful and it was just a fun store with a good selection and gave us a good deal. Highly recommend these folks!
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February 2024 by Alejandra Ibarra
Excellent service
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February 2024 by Nick Tucker
Jay was a great friendly guy. Knew how to get everything done quick and even set me up with a little something extra I didn't even anticipate buying when I came in. Don't hesitate in this zales. Based on my experience, I'd come again and again. Love you guys, but then again I'm already overflowing with love and happiness as it is.
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February 2024 by D Thornton
Jay and Lupe were amazing! They helped me pick out new solitaire diamonds and the process was fun, quick and so easy. I’ll be back. Thank you both!
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February 2024 by Vanessa Rosado
They will try to sell you what is on display and say it’s the only one they have in stock. I got a ring that was all scratched up with warranty and they didn’t even tell me how scratched up it was or my options of getting it cleaned etc. PAY ATTENTION! Ring is returned and will be ordering online from now on.
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January 2024 by Malik Ekofer
We came in late close to closing but John and his team were able to let us in and helped us size and pick a perfect ring and I am happy with the decision we made ?
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January 2024 by Nikki Collabs
Amazing!! Jay, Rachel and Guadalupe were so kind! They stayed after closing hours to help my fiancee and I get our rings together. Definitely would recommend buying your rings or any type of jewelry with them, great customer service!☺️
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January 2024 by A O
Great selection and there was great deals. The staff was super friendly and knowledgeable about the diamond and was trying very hard to accommodate our need. We really liked it and we will defiantly come back again
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January 2024 by Shirelle Mcmillan
Google says they are open until 9pm they close at 7pm. I have submitted a complaint before about updating the closing time and it hasn’t been updated please take 2 minutes out the day update….
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December 2023 by Charles Agent
5 star because of listening what the customer wants and know how to guide the customer and when the customer says let me look leaving them alone until need definitely set the bar high thank you monisa
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December 2023 by Jessica Chapa
Great staff! Very nice and helpful!
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December 2023 by Stephanie Brown
Sabina was great!!!
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December 2023 by Guillermo Wilkinson
Excellent customer service
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December 2023 by David Maxwell
Monique was a great salesperson. Monique paid attention to detail for what I liked and showed me jewelry that I would be interested in. Thank you for your patience and kindness. I would recommend Monique if you are trying to "Inspire Love" to someone special in your life.
