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April 2024 by Ashley Adams
Same situation from another reviewer - the Austin delivery company Zara uses (TForce Logistics) can’t deliver a package to the right address - never received it and also being charged in full for the order.
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April 2024 by Max
This store is very unorganized, doesn't matter day or time you go. Also, if you're looking to check out the men's fragrances don't even waste your time. Zara has like 50 different fragrances for men to choose from but this location only has about 10 of them, if that...and no testers available, its ridiculous! Sucks that this is the only Zara in Austin.
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April 2024 by Gillian Fong-McMaster
The Austin delivery company Zara uses (TForce Logistics) can’t deliver a package to the right address. Never received it and also being charged for the order
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March 2024 by Andreina Gonzalez
The worst Zara I have visited in my entire life, I have been to millions of Zara, one of the most elegant in Switzerland, I visited this Zara yesterday and it is horrible, the clothes are stained and stretched out, a lot of dirty unironed clothes, I hope this review helps you. the management to be able to accommodate that place a little
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February 2024 by Adam Ab
I got nice clothes that fits my style but their stuffs aren't friendly. Beware u also buy bag from them when u purchase from them. I spent $200 there but they couldn't give me bag or smiles. Horrible experience.
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February 2024 by Naomy Vil
Here you find out Fit super nice... And beautiful shoes... You need to come??
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January 2024 by Yoana Gil
Excellent prices, excellent food and variety of products
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January 2024 by D3C!PH3R 339
Great prices for quality clothing, AND they have a location at the Domain, how convenient
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December 2023 by Corey Stepanek
A larger men’s section would be nice. Clothes were decent price.
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November 2023 by Abigail S.
Really expensive and well known place but horrible service and area. Clothes everywhere and saw a beige jacket with a black stain like it was stepped on. I don't know if it's cause of Black Friday sales but it was absolute chaos. Workers are always rude, but its like that at every single Zara I've gone to. The clothing is way to expensive to be on the floor thrown around, changing rooms were disgusting too.
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November 2023 by Lisa Mahapatra
Ordered items to be delivered to this store location. My items never arrived but they billed me for the full amount of $190. Pretty sure it's illegal to bill customers before the good leave your possession. I found out after 3 months that I had been illegally billed. They issued a refund but did not even apologize or offer a promo code or a gift card for illegally billing my card.
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November 2023 by Kelley Sutherland
Zara’s great, always visit when I travel. ATX location is not great. Always understaffed , lines are too long and purchasing/inventory is nothing unique - which is contrary to when you visit other zara locations. I live in Austin and this is always the case, review is based off years of having to come here.
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November 2023 by Lilah Bowers
Expect so much more at the Domain. 3 fitting rooms for a store this large at such a popular place is ridiculous. Staff is subpar at best and made me feel unwelcome. Love Zara and their clothes but I’ll opt for shopping online next time.
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October 2023 by Leah H.
Zara is a great brand but this location is always filthy, clothes everywhere and today the fitting room was closed.... Everyone has completed their shopping and wanted to try on clothes and then couldn't try them on. Clothes were just being tossed to the side because we couldn't try them on. Who wants to shop if they can't try on clothing? If you shop from here, you may as well shop online.
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October 2023 by Kirsten Staley
First time in the store. I needed to return an item but decided to try on a few things. The store is a mess and I'm surpised they're allowed in a shopping center of this caliber. The girls in the dressing room ignored me. Long lines. Rude staff. Will consider spending the $3.95 next time.
