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9:30AM - 4:30PM
1527 West State Hwy 114 Ste 500, Grapevine
Mailbox Centers
“This is hands down the best UPS Store! Amazon returns are always quick and easy, and the staff will even help you print your return labels if you need it. They make the whole process completely hassle-free.”
“I live in the middle of three UPS stores. This branch is by far my favorite. They know their products and consistently try to find the best solution for me. Nook is particularly helpful and always friendly. Whether I need shipping or a notary, she does a great job.”
“The Mail & copy shoppe did an AMAZING job with a specialized lamination job on my daughter’s artwork for a project. They took special care, did a test run to find the best application and made it work!!!! We really appreciate the customer service and care they took. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️”
“Braxton was so extremely helpful, even though it was closing time. I got my check deposited straight to my account within minutes! Thank you for great customer service”
“Generally good store, but they messed up an address doing an ebay return, causing me to not get a refund. They refused (politely, but still refused) to acknowledge their error or offer a credit. A bit disappointing from an otherwise friendly store.”
“I've been a customer for at least 10+ years as I rent a mailbox. Rick and his whole team are so friendly and always respectful to me and my husband and always greet us by our names. They are super helpful and help load my car with packages if I get a lot. I recently ordered three signs for my antique mall booths and ordered 500 business cards. Rick, Tex, and William, specifically, helped me and figure out the size I wanted and the type of medium to use for my purpose! They came out fantastic and I am extremely please so I can brand my business and be cohesive with my brand. I loved it and loved the attention to detail the whole team always provides to us! This location is awesome! Thank you Rick, Tex, America, William, Jonathan, and the rest of the team! You all are awesome! Here's a copy of the awesome sign they made for me!”
“It’s few and far between to find a postal service that operates with as much compassion as this team. They care about the stories they carry (literally 📦) in a way that makes time spent in the office intentional and well spent. We are so thankful and blessed for their professionalism and passion!”
“Amir did an awesome job keeping a trunk and an old antique but a sentimental desk my late Aunt had in superb condition. No damage even to things inside the trunk. This was sent from TX to AZ so a long journey. Five hours to pack. Thank you Amir and any staff that may have helped. I appreciate you!!!”
“I came into the store today, and had the pleasure to meet Brighton and Ireland. Brighton helped me ship a very important package internationally, and he was knowledgeable, helpful, and efficient. In addition to the help I received with the package, I was impressed by the extraordinary kindness and positivity shown by both Brighton and Ireland. They are assets to UPS.”
“Love the way you can take stuff for amazon and be in and out, but if you need to email a shipping label, you have to email to them 4 to 5 times for it come through.”
“We use Pack N Mail every day for our business, and they have always been helpful and caring. They know our family and are always positive, generous, and helpful. They are easily one of the best staffs we've ever worked with. Not only are they helpful for our business but they treat our family like family. They know our names and even treat our son to a Tootsie Pop every time we go in. We will never stop using Pack N Mail for our business needs. They are simply the best.”
“I needed to ship something with multiple steps plus a large package. Pierce helped me and was so awesome and patient with me trying to figure out the best option. This is my go to for shipping and it’s because of people like him.”
“I see some the recent negative reviews and I have to state the opposite. I became a customer while the previous owners were in place. While some say they were kind, those owners left me hanging for weeks, phone calls were never answered & I had no way to get my mail…then suddenly, they shut down with no offer of support at all. I was more than upset to say the least. The new owners may not have the personality type some people prefer, but I would rather have someone who handles business and is responsible with my mail that I am entrusting them with safekeeping than someone “nice” who doesn’t care about me having access to documents that I need. I am grateful for the efficiency I have experienced with the new team and look forward to continuing my service with this store.”
“Came in here after I got my paycheck way later than expected. The girl behind the counter was super nice and made sure that I had the cash I needed! This place honestly cake in clutch yesterday! ??”
“Jessica was wonderful and took care of us making sure all paperwork was accurate. This made our process smooth. Thanks and I highly recommend Cliff's! ~Tracy Mayfield~”
“Crystal and her team has always been friendly when I have come in, called or emailed. They helped us with name badges and printing. We appreciate the level of communication and working with small businesses.”
“Our company uses this UPS Store regularly, and the service is always exceptional. Amy is our go-to person, and she consistently goes above and beyond to help with our shipping, mailing, and notary needs.
She is professional, knowledgeable, friendly, and always willing to assist, no matter how busy things get. Amy makes every interaction easy and efficient, and her positive attitude never goes unnoticed.
We truly appreciate the outstanding service she provides and the care she takes in supporting our business. Thank you, Amy, and the entire UPS Store team, for your dedication, professionalism, and the warm smiles you bring every day!”
8:30AM - 4:30PM
106 North Denton Tap Road Ste 210, Coppell
Mailbox Centers
“Your employee Akshaah Singh was a very professional, kind individual who assisted me with excellent customer service when I stopped in today to this new location I had never been to. Great job, keep up the customer engagement. You have an amazing employee at this location.”
“I've been coming to this UPS store for 10 years and 95% of the time I'm met with a smile and fast service. Some of these reviews show how you can't please everyone. #1 It's not UPS who is changing the standards of Amazon returns; it's the sellers. #2 It's your responsibility to have your package taped up and ready for shipping when you get in line. If you don't, then plan on buying their supplies to do so. #3 At times, it can be slow, but that's because Denton has more people and it's these entitled people leaving bad reviews they are holding up the line to argue about the price of tape, return policies, etc.!!! #4 I definitely agree about the brown-haired woman with the bad attitude but at least she's consistent and I know what to expect when she's working!! lol”
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“I love this place! The staff is always so friendly and super helpful! It's on my daily drive which makes dropping off packing so convenient. It's really nice to have every shipping option under on roof. *Eater egg: their doorstop is AMAZING!*”