AutoZone on Hwy 71 West in Bastrop, TX is a well-known retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the friendly and helpful staff, with employees like Melissa, Fernando, Felix, Johnathan, and Priscilla receiving special mentions for their excellent customer service. The team is known for their quick and efficient assistance, especially when it comes to battery replacements and testing. Several reviews highlight the staff's willingness to go above and beyond, often staying late to ensure customers are taken care of. While most reviews are positive about the helpfulness and kindness of the employees, some customers note that the battery testing system could be updated, as they received conflicting information about their battery's condition. Overall, AutoZone Bastrop is appreciated for its attentive service, knowledgeable staff, and the variety of auto parts available, making it a trusted place for car maintenance and repair needs.
Amazing service helped me out a lot when I needed a new battery
June 2025
Arlett was great she was patient and helpful Loved her passion to serve and she’s definitely a team player
May 2025
I went in yesterday with a bad battery and I am so happy with the customer service arlette provided in helping me switch out my old battery to the new one. 10/10 ! Thank you again arlette 🩷
