Sally Beauty in Bay City, Texas, has improved significantly in recent times. Customers now find the store much nicer, with welcoming and friendly staff who are professional and helpful. Employees like Tiffany Clark, Casondra, and Tabitha are praised for their excellent service and for making customers feel comfortable, especially those trying to do their own nails for the first time. Many appreciate the staff's knowledge and willingness to assist, which encourages repeat visits. However, some customers have experienced inconvenience when the store is unexpectedly closed without notice, especially outside regular hours. Overall, the store is appreciated for its friendly atmosphere and helpful staff, making it a preferred choice over other locations, despite occasional closures.
Went today and purchased several things. I was greeted as soon as I walked in the door. The kind lady Erica Zavala recommended products and very informative. I will definitely be back.
December 2023
Tiffiany is great! Special thanks to her for great & knowledgeable customer service. We will definitely be back.
October 2023
Bay City Texas has the very best sales reps. ever!!!!Casondra & Tabitha helped me with everything I needed…Great Job &See you guys again soon…
