AutoZone in Baytown is a leading retailer of automotive parts and accessories. Customers consistently describe excellent customer service and knowledgeable assistance. Staff members are noted for being very helpful, respectful, and courteous, often going the extra mile. Specific examples include helping replace batteries and fixing windshield wipers, which saved customers from buying new parts. The service is frequently called excellent, with a respectful attitude even for those with little car knowledge. Many reviewers state this location is their go-to auto parts store due to the reliable and helpful experience provided by the staff.
Went there today looking for a serpentine belt for my Acura and there's an employee there I think he's one of the managers, his name is Austin, he assisted me in a timely and prompt manner, very professional and very knowledgeable; please keep hiring more people like him, and give him the recognition he deserves.
October 2024
Glen Bowers was a great help with my wipers even replaced them for me as I am a Senior Citizen. Very respectful and courteous! This store has always been my go to!
October 2024
Got my parts ,now working on the installation part.
