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“Carl Castillo made our purchase a breeze from start to finish on my daughters new to her used Honda. Which is why we went back to him for my new vehicle. Would recommend him to anyone purchasing new or used Honda. Community Honda is the go to place and Carl is our go to sales rep”
“I was in desperate need of a relay for my Jeep. After several trips to other auto part stores, Luis at AutoZone researched the part and found what I needed. He went the extra mile to find the right one. Excellent customer service. A+ Worked perfectly.”
“The two estimators at the shop were very helpful and worked with us on what we wanted. The repair technicians did an excellent job on our vehicles. I would recommend them if you ever need body work on your vehicle.”
“We just bought another vehicle from here and we couldn't be happier with everything from the time it took from looking at it to how quick the finance was. I have to say that Steven Perry is amazing and has been there for all three of our purchases and he definitely needs a pay raise for how excellent he is . We have bought three vehicles from here over the years and we will definitely go back when it is time to get another vehicle. Also Chad Jones did alright lol just kidding he was amazing as well and very patient with my slow self . Thank y'all very much for everything today and I love my Car !”
“Jennifer got me in a beautiful tundra. Came in very upset after buying a ram the day prior and figuring out the sales men at the ram dealership just west of there lied to me about what engine was in the truck. Jennifer was patient helped me get into a truck I actually wanted and made the buying experience a breeze simple and easy. Even with bad credit showed me a few different ones I could get into and helped me make sure I got the one that was right me. JENNIFER GOTS A CUSTOMER FOR LIFE! Go see her and I’m sure you will never buy from someone else again.”
7:30AM - 10PM
715 Park St, Baytown
Auto Parts
“Went there today looking for a serpentine belt for my Acura and there's an employee there I think he's one of the managers, his name is Austin, he assisted me in a timely and prompt manner, very professional and very knowledgeable; please keep hiring more people like him, and give him the recognition he deserves.”
7:30AM - 5:30PM
6014 Redell Rd, Baytown
Auto Parts
“⭐️⭐️⭐️⭐️⭐️
I’ve done business with Richard at First Collision multiple times, and every experience has been outstanding. He runs a clean, well-organized, and professional shop — you can tell he takes real pride in both his work and his business.
Richard is always honest, respectful, and easy to work with. It’s rare to find someone in the collision repair industry you can truly trust, but Richard is that person. The quality of his work is consistently top-notch, and he always makes sure everything is done right.
I highly recommend First Collision if you’re looking for reliable.”
7:30AM - 5:30PM
4116 East Freeway, Baytown
Auto Parts
“I had an excellent experience with Arturo at Caliber Collision! He was professional, friendly, and kept me informed throughout the entire repair process. Arturo made everything easy and stress-free, answered all of my questions, and made sure the work was completed to a high standard. The customer service he provided really stood out. I truly appreciate the time and effort he put into making sure I was taken care of. I highly recommend Caliber Collision, and especially Arturo, to anyone needing collision repairs. Thank you for the outstanding service!”
“Alexis is great with communication on the status of the vehicle repairs. She keeps in touch with you from start to finish. Very informative!
Sonia at the front desk is also very kind and helpful.
Great staff!
Great addition service offered to get your vehicle detailed after repairs.”
7:30AM - 10PM
7416 Garth Rd, Baytown
Auto Parts
“My girl Terina always got me straight through the door!! She's so knowledgeable and helpful!! Heeeey giiiirl!!!! Get my regular items, always walking out with a smile on my face!!”
“I purchased this BMW from this lot. Less than 24 hours of having the car. A check engine light pops up. Mentions that the car is having a hard time recognizing how much fuel is actually inside the car. I bring the car back for service, they do something completely opposite, and handle a recall on the car. Okay nice, but what about this sensor that I’m almost positive that is going to show up again. I’m now sitting in the dealership parking lot writing this review. Ive turned the car on. It had a range of 120 miles. I put the car in reverse. It drops down to 80 miles range. I just filled the car up yesterday. Not to mention they use my car to drive to Webster to do a recall and don’t even fill the car back to the proper gas level it was when it was turned into service. Like this place is defiantly not on my list to shop for any vehicle of any sort. I’ve asked mutleple times like hey can you guys email me my loan paperwork. Like all I was given was a receipt for 3000$ before I left with the car, like is this how your first car buying process should be? I’m left feeling like my problem is not resolved and un-clarified. I’m positive I am doomed and these folks know what’s going on. GG
As mentioned previously. I was positive this check engine light would come back because the sensor has failed and the whole gas tank needs to replaced. The service people mentioned they replaced a fuel pump prior to the car being purchased, but the issue is bigger than that. I’m going to return the car, and I’m almost positive this has to be sales tactic. You get people to spend a down payment on this car and they get stuck into revolving door of exchanging cars. The rest of the preowned cars look like complete shit compared to this one. Game has been exposed. Don’t fall for it.
Here it is 6am the next morning. The check engine light turned off and than now it’s back on again..
The mechanic mentioned they “Calibrated” the sensors like what? Man these folks are professional runners arounds.
I’ve reported this dealership to the BBB, but it doesn’t even matter. This is such a sad car buying experience.
Update again!!! I called the bmw dealership. They quoted them 6600$ in repairs yesterday on my recap and didn’t even disclose the information to me. Including a cracking timing belt, leaking oil filter and leaking oil pan. STAY FAR AWAY FROM THIS DEALERSHIP! Do not make the same mistake as I did!!
UPDATE 8/26/26
I wanted to come back to this review and give an edit. While yes my first car buying experience was a bit of an emotional roller coaster. These folks stuck through to the very end. They followed up with me and made sure the check engine light was addressed. It was not addressed as soon as I would like it to have been addressed but that’s just the story of buying used cars. You’re going to run into some trouble eventually. I made a complete donkey of myself to at-least 4 of the 5 people I dealt with here at Kia Community. I want to give my sincerest apologies, because no one should have to endure those kinds of words said to them. Outside of the profession or inside of the profession. I love this car, I haven’t had a check engine since it’s been at the last service appointment. Clarissa, Jordyn, and
Shelby are amazing people. Kia community 100% values you, it can sometimes just take some time to get everything lined up for you. I leave my previous experience, but please note everything is just fine with the car and the deal given by Community KIA. Once again I’m so sorry for the choice words.”
7:30AM - 9PM
8314 TX-146, Baytown
Auto Parts
“I usually have issues at this AutoZone but today the team was very helpful they replaced my dead battery and did not give me any pushback about it typically they are very difficult to deal with I’m glad things are smoothing out here”
“Best Auto Parts store in town!!!! John went above and beyond in helping me with my ac!!! Thank you, John for being efficient, understanding and the best of help!”
“I hereby extend my highest commendation to this esteemed dealership for the truly exemplary service rendered upon my Chevy Trax. From the very outset, i was received with the utmost courtesy, and throughout the entire process, the staff conducted themselves with remarkable professionalism and grace.
The workmanship displayed was of an exceptional standard, executed with both precision and efficiency. I was particularly inpressed by the clarity with which every detail was communicated, ensuring that I remained well-informed and at ease,
I would be remiss not to offer particular praise for the service advisor Tim, whose attentiveness, expertise, and courteous demeanor elevated the entire experience. His guidance was both thoughtful and thorough, and his commitment to ensuring my satisfaction was evident at every stage.
Such dedication to excellence and refinement in service is a rarity, and it did not go unnoticed. I would most assuredly recommend this establishment to any discerning patron in search of superior automotive care.”
8AM - 5:30PM
4722 N Main St, Baytown
Auto Parts
“I have to say if I give someone 5 Stars they are really good. This place is awesome!! Whatever you need to add to your vehicle. They went out of their way to service my vehicle and fit me in. When they pulled it in, they told me that they thought the radiator was leaking and then they came back and said it’s actually the water pump and they said you cannot drive it home. You won’t make it from Baytown to Atascocita so they called the place down the street had them fit me in and I took my truck down there and they fixed it. They were right though water pump had gone out thank goodness that they cared enough to tell me and they added fluid to it so I could make it down the street! Cannot say enough good things about this group! Thanks Todd!”
9AM - 8PM
5755 I-10, Baytown
Auto Parts
“Brought my vehicle in for engine recall and even though it took several weeks for the repair, Ms. Sandra kept me updated and informed the whole time. Any question I had she was able to answer. Ms. Sandra made me feel comfortable so I appreciate her so much. My car is running great and would recommend their services.”
“Great great service. I always have a great stress free time when I go to Ron Craft Chevrolet Cadillac for my servicing and buying needs. They are easy to work with and they are very safety COVID-19 minded. I will always buy from there and you should to.”
7:30AM - 10PM
5222 Garth Rd, Baytown
Auto Parts
“Today I needed help with installing my new windshield wipers & Andrew was nice enough to help me out. He was quick, knowledgeable & took the time to answer a couple of my questions. Thank you so much Andrew for your kindness. He deserves a raise!”
7:30AM - 6PM
4343 I-10, Baytown
Auto Parts
“Joshua and his team have been awesome. I needed a warranty covered major repair and they got right on it, got it approved and got me into a loaner. They are THE reason I looking to purchase my new car at Baytown Hyundai. The communication and service have been top notch!”
“Thank you Diana and Erik, Looks brand new! Best body shop hands down. Very sweet owners who are determined to bring your vehicle back to looking new. I 100% recommend their work and their service.Services: Painting”
7:30AM - 10PM
4230 Decker Dr, Baytown
Auto Parts
“I'm disabled and needed a new battery. Angel asked me if I needed him to put the battery in my vehicle. I offered to pay him but he refused to accept any money whatsoever!! Angel was polite, friendly and eager to help me. Because of Angel I will only be making all my purchases from Oreilly! Thanks again Angel. You made my day much easier!!”
“Very happy with his work. I'm from Louisiana and if I have any more paint it body work need to be done. I will bring it only to him.thank you very for a great job.”
“This sales team and entire service team is absolutely amazing. We do not take my vehicle anywhere else for repair or service. I will not purchase a vehicle from anywhere else, but this dealership Any issue that I have has been promptly addressed.
This is not a typical dealership, it is a family, and a trusted source for all of your vehicle needs. Shawn in service, as well as Peggy being the service manager are incredible. The customer service here is absolutely top-notch.”
9AM - 6PM
3504 Woodcrest Drive, Baytown
Auto Parts
“Fast and professional service at a fair price. I appreciate you doing a great job on my truck.. Hopefully I'll never need you, but if I do you will be the first call. Attached are before and after pictures. Thanks again!”
“The staff here had me rolling with laughter and was very helpful. I'm sorry I don't remember the guy named that helped me. But he talked about his sister and her kids and how he wouldn't mind dressing up as Spiderman to entertain them. Most fun I ever had going to an auto parts store.....heres to you Spiderman keep up the good work on the job and with your sister's kids a GREAT Uncle like you are a dime a dozen these days those kids will love you for EVER!!!!!!!”
“EasyPay Available:
✅ This business works with EasyPay financing — making it easier for customers to get the parts and services they want without upfront cash.
✅ They accept good credit, bad credit, or no credit through EasyPay options, which helps more customers get the upgrades they need.
B & C Off Road is a well-liked truck accessories and off-road customization shop based in Baytown, Texas. They specialize in custom suspensions, lift kits, wheels, tires, and off-road accessories for trucks and SUVs.
Custom suspension builds and lift installations
Wheels, tires, and bolt-on off-road upgrades
Accessories for trucks and off-road vehicles”
“For over 15 years now every time I go into this place they help me out. Superb service. Great pricing!. I missed Stephanie today..... she's always ready to help. Keep up the great service.”
“Joseph auto body repair shop has been in our family for over 20 years. He has the experience of an army and works by himself to make sure the job is personal and it’s done correctly. we will continue to bring all of our repair needs to this shop because we know that everything will be OKServices: Painting”
7:30AM - 6PM
3636 N Main St, Baytown
Auto Parts
“The prices are reasonable and competitive. There isn't a lot of extra useless stuff on display. If the counterman is busy when you go in the store to check a part, customers can use the phone and receive help right away through the call center...”
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“Purchased a new Sonata hybrid and worked with Ozzie. He was friendly and easy going. The whole process from sales to finance was very efficient. I highly recommend Ozzie and the dealership!”