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“I visited this branch to complete a wire transfer to Portugal through Western Union. Sonia provided excellent assistance and handled my transaction with a high level of professionalism, diligence, and efficiency. The process was smooth and well-organized, and my case was expedited promptly. Compared with other Western Union locations I have visited in Houston, the service here was notably faster and more efficient. I sincerely appreciate Sonia’s support and dedication to providing outstanding customer service. Keep up the good work.”
11AM - 7PM
8700 N Hwy 146 & I-10, Baytown
Banks
“Dora and the staff are amazing the improvements made at this location on the past 2 years is absolutely amazing they are friendly informative and helpful it’s always very pleasant here thank you for all you do for your customers”
“I appreciate the great customer service that Mariafernanda provided, always so helpful with a smile on her face. If you go to this location I recommend her, very nice girl.”
8AM - 5PM
6360 Garth Rd Ste 140, Baytown
Banks
“Bea at the Baytown Branch went above and beyond to help me with a difficult situation. I really appreciate what she did to help. I don’t think many people would have taken the time and effort to resolve the problem as she did. Thank you for having such a skilled and caring employee.William Bibb”
“Met with assistant manager on garth road. Linda Whitely. Amazing customer service. Went above and beyond to help us and meet our expectations. Definitely need to see her and open an account there. So reliable, and trustworthy. Would give 10 stars if I could.”
“This review is for Alexia Hernandez only. I had the worst experience with the call center and unfortunately was given misinformation. Alexia handled the situation perfectly! Thank you for helping me open my child’s jumpstart account and being so patient with me!”
“The loan team at this bank is second to none. They will work tirelessly to make sure you are taken care of and get what you need. I shopped around and I ultimately decided on the team here and I am so pleased I did. If you are looking for any type of loan you can not go wrong with CRCU and their team.”
9AM - 5PM
3426 Garth Rd, Baytown
Banks
“I’ve been thoroughly impressed with this bank. They offer all the features a customer could ask for, with 24/7 support available through online chat or a live phone agent — very convenient and reassuring. Their website is user-friendly and easy to navigate, giving you full control over your finances.
One of the standout benefits is the $100 overdraft grace period, which comes without any fees. It’s clear that Frost prioritizes its customers’ needs and strives to provide helpful and supportive service.
Their ATMs are accessible around the clock, making deposits and withdrawals easy at any time. In addition to basic banking, Frost offers a variety of services such as car and home loans, business banking, and savings accounts that help your money grow over time.
The atmosphere at Frost is welcoming and friendly, making both new and existing clients feel valued. As a small token of appreciation, they even give gifts to new sign-ups.
Overall, I highly recommend this bank for anyone seeking a reliable, customer-centric banking experience.”
“Great bank so far I just got it I been trying to get a actually Bank account for the last 4 months and I seen it via a add in the process of looking up banks and I just gave it a try being that it was in Texas and it was a smooth sign up and once I was approved I went in made a deposit and received my card in that same process,They actually physical bank is very warming clean and it's refrements to drink while waiting either soda or coffee and there are blow pops...”
“Kayla Q Security Admin and Jennifer Plant Personnel have amazing customer service skills and overall great communication. Brock Group site supervisor Moses Johnson along with Lou has such poor management and believe they are a liability to this site, they can put many employees in danger with their way of managing things . Kayla Q and Jennifer resolved my issues with Brock in a timely manner and just very professional on Chevron Phillips Cedar Bayou’s part awesome representation 9500 East Fwy”
9AM - 5PM
1308 Lacy Dr, Baytown
Banks
“Always an amazing experience with Beacon Fed! Ran into Ms Abshire and she thanked me for using Beacon when I dined out with family. I've been with the credit union for 16 years, they've helped me in the past on credit card consolidation, explained to me the best way to manage my credit and stay on my toes to boost my credit etc. and couldn't be any happier with their services! Thanks to beacon, I have more knowledge on my credit and I now have my daughter banking with them as well. Next step I plan to enroll my boyfriend to begin his membership. Thank you Ms Adelina for your kindness and staff for always answering my questions and being on top of everything. Great place to receive help with boosting credit and get the best APR!”
“Customer service and professionalism was amazing. Out of all the locations I have been with this bank since 2013 they are the best. They took time to help, understand and fix a very stressful situation another location caused. I don't remember names very well but for the ladies that was working 06/01/2021 there isn't enough stars on here to rate your service.”
9AM - 5PM
6011 Garth Rd, Baytown
Banks
“Me and my sister’s and my girlfriend all have are first credit card with them. 10/10 customer service recommended for anyone that is trying to start building there credit. And you get a gas discount at Bucces”
“I went in there in my lunch break to get a paper notarized and I was helped by Adilene Cantu she was very quick to get me in and out so I can return back to work on time. Thank you”
“Customer service and hours have always been decent for this branch.If I still lived in the region, I would certainly bank here.Every experience that I have had with them has been positive, especially with the drive-thru staff.”
“I've been coming here for the last 7 years and the service has always been great. The staff is always friendly and welcoming. I'm usually in and out in just a few minutes. Great Bank.”
“This is one of the largest and most reliable banking institutions in the United States of America, it has bilingual people (Spanish-English) who strive to provide excellent treatment.Throughout its existence and impressive growth, it has held the position of being the second largest provider of multinational banking and financial services in North America, the 5 most important company (by assets) in the country of the stars and stripes; The purchase of Merrill Lynch reportedly positioned Bank of America as one of the world's leading companies; with the owner of one of the largest banks in China, the Construction Bank with about 10%.Like any large company (it has more than 250,000 employees and a presence in more than 40 countries) it has been subjected to great pressures, controversies, accusations and fines related to its omnipresent power.However, it has maintained the trust of the North American public, of which it is 80% their preferred bank.F. Bank of America /Wiki / personal notes.”
9AM - 5PM
5000 Garth Rd, Baytown
Banks
“Went to open an account around 9:30AM, they were really helpful and explained everything to me really well. Didn't take more than 20 minutes, Ricardo G. helped me with everything, great customer service.”
9AM - 5PM
4921 Garth Rd, Baytown
Banks
“Needed help with a loved ones account. I was feeling discouraged after talking to the teller who was not listening to our problem but was extremely PLEASED after working with a banker. Tierra was extremely professional and helpful and was able to get everything squared away for us. Not sure if we just got lucky as I personally do not bank with WF but we had a pleasant experience with Tierra. Thank you!!!”
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“Mayra fixed what the other baytown woodforest branches could not. It kept me from changing banks altogether and various draft and id theft protection. Also, her assistant, Byron Banagas was able to help in verifying identity when there were multiple customers late one evening. Byron was being safe too.”