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“Dawn was so very patient and helpful. We had several items needing repair and she took care of each one smoothly and easily. My family has used Robson's for many years and we are always happy with our purchases and/or repairs. I highly recommend them.”
“I went to get my bracelet repaired, and during my visit, I experienced many blessings. Cheri is incredible—so kind, sweet, and provides excellent customer service. I left feeling more at peace than when I arrived. I highly recommend this place and suggest asking for Cheri.”
“Clair and Whitney at the Baytown location went above and beyond my expectations. They were extremely patient and very knowledgeable. I would definitely be making my way back around to visit them.”
“Amazing jeweler!! He's helped me twice with my grandmother's rings, and he always has a quick turnaround time, and amazing quality of repairs! Not to mention, he handles my heirlooms with respect to the history they hold for me and my family!”
“The craftsmanship on the ring I purchased is impressive. Every little detail looks carefully finished, and it feels sturdy enough for everyday wear. Friends have already asked where I bought it because it catches attention without being overly flashy.”
“Sold a few unwanted tools to them and i can say they were fair. i scored some rare magazines for my sons rifle for way cheaper than ive seen online. Got a good deal on a Black Powder pistol ive been looking for. its not my favorite pawn shop but i cant say anything negative.”
“The owner and his wife are wonderful people who are fair and they have reasonable prices. It's definitely a one of a kind shop with some very unique and special items that you won't find anywhere else”
“I went to purchase some earrings and drop off several items to be cleaned at the Baytown Plaza JA. The associate, Bailey, was awesome! She was very patient with me as I was indecisive at first. She answered all my questions and talked to me a little about some pieces. After I decided on my purchase, Bailey collected my items to be cleaned and was just as sweet as she could be. Honestly, all the ladies were very kind. The store was clean and comfortable.
When I returned for my cleaned items, I got Bailey again as my associate. I told her I meant to write a review and had not done it yet. She, of course, just thanked me and smiled. But, Bailey, if you see this, I told you I would go back a write a great review for you and everyone at that store. Thank you!”
“The atmosphere is great and as you are walking in, is very welcoming. Employees interact and assist customers. I’ve been dealing with this location for quite few months. If you go in with an attitude and disrespectful, bet you will be treated with the same attitude. I know I will. That’s why I don’t work customer service. Some of the customers when I was in there stink. But they want to be loud and be disrespectful.”
“Just called to check the due date on my layaway, and Ms Elizabeth answered the call. She is kind and super polite. She took my information and gave me the information that I needed. Her customer service skills are outstanding. That is why I had to make this review. I hope her manager or supervisor reads this and commend her on a great job.”
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“Bought me my Miami Cuba chain here! Great atmosphere! Transparent prices!
I found them by looking around online and I decided to check them out after viewing their google reviews. I will come again to buy other pieces in the future.”