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“Javier is the best! He is so attentive! Fantastic experience here. He is extremely straightforward with pricing and very helpful. He does not push you to get anything you didn't intend to spend! My only wish is that I had found them sooner.”
“We received some of the best help from Ms. Allison and from Ms. Regina on getting the rings that we liked on to a wish list! We thank y’all for all the help and we will be back and we hope they are here when we come!”
“Yesterday we came in after looking at other jewelry stores. The sales associate that helped me immediately found what I was looking for. We were only there about 5 minutes before making a purchase. Great experience.”
10:30AM - 5PM
1700 Decker Dr, Baytown
Jewelry Stores
““Old is gold”this saying is perfect fit for this small but good worth of money, type of store.The owner of the Store is very kind and helpful in every ways.It is a ‘must visit ‘ for sure.”
“Amazing jeweler!! He's helped me twice with my grandmother's rings, and he always has a quick turnaround time, and amazing quality of repairs! Not to mention, he handles my heirlooms with respect to the history they hold for me and my family!”
“I absolutely love this place! I have bought all of my jewelry from here & my son (9yrs) has been building his coin collection for the last 4 years with coins from here. The owner is amazing & has made my son truly appreciate his coin collection. This is a picture from today. However, his coin collection is much larger thanks to this place.”
“Needed my engagement ring sized after my fiance being overpriced at Zales. They had it done within 1 day and super reasonable price! Thanks to Shay’s I have my ring just in time for Christmas! Couldn’t be more satisfied with the customer service and my ring!”
“Sold a few unwanted tools to them and i can say they were fair. i scored some rare magazines for my sons rifle for way cheaper than ive seen online. Got a good deal on a Black Powder pistol ive been looking for. its not my favorite pawn shop but i cant say anything negative.”
“I had an amazing experience with Melany at the Baytown James Avery location! She was incredibly patient and kind while helping me switch over more than 10 charms to a new bracelet. Even though the store was busy, I never felt rushed—she took her time and made sure everything was done carefully and beautifully. What really stood out was her exceptional customer service. Melany even suggested I wait for my online order to arrive so we could attach all the charms at once, saving me money and an extra trip. She truly had my best interest and the company’s in mind. Thank you again, Melany—it was absolutely worth coming to Baytown just to be helped by you!”
“Just called to check the due date on my layaway, and Ms Elizabeth answered the call. She is kind and super polite. She took my information and gave me the information that I needed. Her customer service skills are outstanding. That is why I had to make this review. I hope her manager or supervisor reads this and commend her on a great job.”
“The atmosphere is great and as you are walking in, is very welcoming. Employees interact and assist customers. I’ve been dealing with this location for quite few months. If you go in with an attitude and disrespectful, bet you will be treated with the same attitude. I know I will. That’s why I don’t work customer service. Some of the customers when I was in there stink. But they want to be loud and be disrespectful.”
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
“Literally... this jewelry store is a "hidden gem". My friend told me about this jewelry store and I drove from jersey village and I found my dream canary diamond ring at a very reasonable price. We said "YES" to the ring. My dream diamond and ring. Very friendly and accommodating, since we drove in from Houston area.Thank you for an amazing experience.”