O'Reilly Auto Parts in Baytown, Texas, located at 3209 North Main Street, is known for its friendly and helpful staff. Customers appreciate the excellent service provided by employees, particularly highlighting one employee's dedication to assisting others. The store offers a wide range of parts, tools, and accessories, along with services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Many reviews mention the staff's willingness to answer questions with a smile and their commitment to customer satisfaction. However, there was a concern regarding the knowledge of warranty policies among some representatives. Overall, O'Reilly Auto Parts is a valued resource in the community, with a strong focus on customer service and support.
The people at O' Reillys on Main in Baytown are the best. They are knowledgeable and willing to help you get the right parts at the right price.
March 2025
Camilo is an absolutely amazing employee and person! Excellent service and was very kind, you can tell he really cares about helping people. I hope his managers see this review and recognize what an asset he is to their business!
February 2025
This O'REILLYs is always nice and very helpful. Doesn't matter what questions I have, they always answer them with a smile.
