O'Reilly Auto Parts store #2071 in Baytown, Texas, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides services like resurfacing brake rotors and drums, as well as building custom hydraulic hoses. Customers appreciate the friendly and professional staff, with several reviews highlighting the helpfulness of employees like Amanda, Brittanie, and Andrew. Whether assisting with battery replacements, troubleshooting car issues, or helping find specific parts like RV batteries and couplers, the staff consistently provides courteous and efficient service. The store's helpfulness extends beyond basic parts, with customers noting the store's good return policies and competitive prices. Many mention the staff’s patience and willingness to assist, even when customers are unsure or need extra help. The store's welcoming atmosphere and knowledgeable team ensure a positive experience for those needing auto parts or advice. With over 6,000 locations nationwide, O'Reilly Auto Parts in Baytown is a convenient and trusted choice for auto repairs and parts needs.
Brittani the manager is always a great help with any questions. I will definitely be coming back
May 2024
The car was running rough and losing power. They scanned it and found the misfiring cylinder. They patiently helped me troubleshoot the problem and I replaced the plug, wire, and finally the coil. Back on the road in about an hour. Thank y'all!
October 2023
Called and asked for parts employee (Andrew) was courteous and helpful he also helped me when I arrived at the store, I was on my way within minutes.