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“Shout out to James who helped me put my headlights in. I was struggling and didn’t have any tools and my wife and toddler were very ready to be back at home in the AC. give that guy a raise he was funny as hell and helpful. Definitely would recommend shopping here. The Cashier Cindi was very helpful and friendly as well. Way better than auto zone I will definitely be back. Even though it’s just headlights it meant a lot to both her and I.”
“⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service from Cece!
I want to give a huge shoutout to Cece at O’Reilly Auto Parts on East Lucas in Beaumont, TX. Her professionalism, product knowledge, and customer service were truly top-notch.
I had an issue with a gasket that was originally sold to me at a different O’Reilly location, North Major Drive, Beaumont, TX and turned out to be incorrect. They refused to help me. Cece took the time to listen, understood the situation immediately, and went above and beyond to help resolve it. She handled the return professionally and made sure I was exchanged for the correct gasket without any hassle.
It’s rare to find customer service like this anymore. Cece was knowledgeable, respectful, and genuinely focused on helping the customer. Because of her, I’ll definitely be returning to this location for future parts needs.
Thank you, Cece, for setting the standard for what great customer service should look like! ??”
“Both David and the assistant manager Joseph were both very helpful in showing me what products we needed to help fix our vehicle. This is our preferred store for auto parts and will be coming back here again for the awesome customer service. Wonderful workers there that made us feel welcomed.”
“This place was amazing. The staff that assistant me was nice, patient, and understanding. I left with them with my phone and 30mins later it was ready. I will/ would recommend this place to anyone. Thanks again.”
“On 6/12/2025 i went to do business on a battery for my Corvette with mr ron, he was understanding and took care of everything i strongly recommend doing business with him....thanks ron”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Mr Chris truax the manager at this location is very professional. I currently had a problem with my battery and he help me out with recommendations that best fit my needs . I’m happy”