Big Tex Trailer World in Beaumont, TX is a trusted destination for all trailer needs. Customers praise the staff for their friendly and helpful service, with many mentioning specific team members like Kelly, RaeLynn, and Jason for their outstanding support. The team works well together, making customers feel like family. They assist with a wide range of needs, from installing fuel tanks and cell/internet boosters to repairing trailers and fabricating custom parts. Several reviews highlight the staff’s knowledge, professionalism, and willingness to go above and beyond, such as picking up parts not in stock or repairing trailers after issues during long trips. Customers come from distant states, including North Carolina and Arizona, to purchase trailers and receive top-quality service, and they leave satisfied and eager to return. The service department is reliable, with extensive in-stock parts and expert technicians ready to handle repairs efficiently. Overall, Big Tex Trailer World in Beaumont is recognized as a friendly, helpful, and trustworthy trailer retailer and service provider committed to delivering the best trailer solutions.
Kelly went above and beyond normal customer service to help me. Jason also helped me get all the information and parts I needed. I'm VERY happy with this business.
March 2024
Wonderful team here?Great management! Everyone working together love it?Kelly & RaeLynn & Jason were so helpful…Installed Aluminum 60 gallon fuel tank & We Boost for cell & internet in the mountains! Mud flaps & AVS Wind visors! The team here made us feel like family❤️
March 2024
Had an excellent experience, RaeLynn was very knowledgeable and helpful. Very thankful! Highly recommend and will do business here again. She has my number so she can invite us to her wedding one day.
