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December 2023 by Tracy B.
My husband and I stopped at this store tonight . When we walked in the young girl with long hair was sitting on the counter and the young man with paperwork was just a flirting .No hello or welcome they just acted as if they were the only ones in the store ! I watched families leave with nothing and multiple people left and they could care less . As I was browsing I looked over and they definitely had a connection going on . I saw my husband coming toward me and he said look the boss must be back they are broken apart! I said I'm ready to leave no bye ,have a nice night nothing so we went across the street to Cavenders to spend our Christmas
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October 2023 by Tea Street
Very clean and tidy. Plenty of room to walk through displays and aisles while browsing. Very clean bathrooms that are private rooms instead of stalls.Reasonable prices. My only negative is that we were in the store at least 15 mins and no one helped my son or husband. My daughter and I walked entire store back and forth and was never spoken to by any employee or asked if we needed help. With that being said, upon checkout the cashier, I believe her name was Katie, was extremely helpful finding my rewards account and updating the info. She was pleasant and humorous and very customer oriented.We will definitely be back because after leaving there we went to Cavenders across the road and although bigger store and more to choose, what we were looking for was better selection at boot barn. They may earn the last star if we get better customer service next go round. Katie was the only reason they got 4 stars this visit.
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October 2023 by Jeremy Richardson
Management was a great help and customer service Was very helpful in letting management know that I was their to pick up my purchase. I plan on shopping there more.
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October 2023 by jennifer sims
My son had to buy specific pants Ariat shirt for a wedding he is going to be in. He's not much into western wear but we had wonderful help from the staff. Found the boots as well.
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July 2023 by Mike Shirley
Been a fan of the store for years now. Regardless of location,it has always been a pleasant shopping experience. I've purchased boots,belts,wallets. The staff is always helpful and friendly
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July 2023 by Steve Dezell
Service was great. Didn't have my style and size in stock so ordered for me. Got my boots quickly. I highly recommend this store for quality boots and service.
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July 2023 by Valeria G.
My husband loves coming here to buy his work boots here!! Definitely recommend! Staff is also very friendly and will answer any questions you have!
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April 2023 by miki loki
I simply love everything there and the attention is always friendly.
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March 2023 by Rachel Estes
My son absolutely loves his new clothes!
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March 2023 by FRITZ LILHOBO VON ERICH
HELLO BOOTS BARN Y'ALL WHAT'S UP WITH Y'ALL DOING TODAY ?!. THIS IS FRITZ LILHOBO VON ERICH HERE AND I'M DEAF PERSON AND ALSO I'M JUST GONNA TO TELL Y'ALL ABOUT THIS FROM ME OK PLEASE I'M REALLY NEEDS YOUR HELP WITH THIS OF CLOTHES AND STEEL TOES BOOTS SIZE 12 1/2 BECAUSE I CAN'T HEAR WHEN I WAS ASLEEP AND SOMEONE ELSE ALREADY STOLEN MY CLOTHES AND THAT'S WHY I REALLY NEED YOUR HELP WITH THIS OF MY CLOTHES AND AND ALSO I'M JUST GONNA TO ASK YOU ABOUT THIS FROM ME AND WHAT WOULD DO Y'ALL TO DO WITH THIS OF MY ISSUES ?!. AND PLEASE HELP ME WITH THIS FROM Y'ALL BESTEST BUSINESS WITH US OK THANKS AGAIN AND THANKS LOVEST Y'ALL BROTHERS AND SISTERS IN JESUS CHRIST BOOTS BARN Y'ALL
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January 2023 by Razo Black
Price's are high but around the same as the other store like it. Good selection of boots, pants, fire retardant clothes, belts, very nice cowboy hats and of course all the fixings that go with all that. Product to take care of and protect your items as well.Staff very friendly and helpful, pleasant atmosphere.
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January 2023 by Tasha Richard
They locked their doors 30 minutes before not good business
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November 2022 by Bianca Charles
I came to the Beaumont location after getting HORRIBLE CUSTOMER SERVICE at the Port Arthur location. I had a "special order" that took 3 months to come in but the lady who helped me was CONSISTENT and super patient. I appreciate everything they did and I got exactly what I wanted.
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November 2022 by Justin Smith
Good staff yesterday 11/5/22 Jana and Jennifer where a great help in assisting me with my interest and purchases got another badass hat and very happy with it
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November 2022 by Cathy Lawrence
Love this store staff very friendly.
