Neches Federal Credit Union is a highly rated financial institution known for its exceptional customer service and convenient locations. The staff is consistently described as super nice, helpful, and welcoming, with the receptionist always greeting members with a smile. The credit union offers a range of services, including allowing children as young as 8 to have debit cards to learn responsible spending. While there have been some issues with the drive-thru hours not aligning with the stated times, overall, Neches Federal Credit Union is a popular choice for banking needs among its satisfied members.
Super nice staff and Always helpful. Sarah,the receptionist always greets with a smile. I love this location and am a very happy member of Neches.
September 2023
I was upset when I went to a deposit at 7:00 at the drive-thru and it was closed. The app says that the hours for drive-thru are 7-5. I went back at 7:30 and still closed. Other people were waiting at both times The earlier time is great for people who have to be at work by 8:00. Other than this time thing, I would have... read full comment
September 2023
Friendly, courteous, quick and helpful. Everyone at this branch delivers legendary service.
