Walgreens has received mixed reviews from customers, highlighting both positive experiences and areas for improvement. Many customers appreciated the friendliness and professionalism of staff members like Franklin, Mia, and Hope, who provided helpful assistance with prescriptions and coupons. A customer noted a notably short wait time during a recent visit, suggesting improvements in service efficiency. However, some reviews mentioned longer wait times, especially related to prescription filling, which is a common issue at many pharmacies. A recent visit resulted in a frustrating experience for one customer who faced billing issues, requiring multiple trips for reimbursement. Additionally, while the employees are praised for their dedication, several customers expressed concerns about understaffing, which contributes to longer wait times both at the drive-thru and inside the store. Despite these challenges, the overall impression is that Walgreens employs great staff who strive to provide good service, although improvements in staffing levels and efficiency could enhance the shopping experience for all customers.
Received an email and text to pick up prescription. Sat in the line over an hour. Told yes one is ready.....Waiting another 8 minutes. .....Well we got it ready and sent you the notification to pick up but you can't have it for 4 more days..... great so in 4 days I get to go wait another hour after work.
March 2026
They waste people’s time for sure. Called me 15 minutes ago to pick prescriptions up, get here and wait in line for 10 minutes at the window only for them to turn me away. 10 out of 10 don’t recommend. 👎👎
March 2026
Usually packed but on a Saturday at 8 it was a ghost town. So perfect timing.
