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“They were very accommodating when I needed a new type of CPAP mask. After a few weeks, I had issues with the fit of mask and leaks. I made an appointment and was refitted with a new mask that fits much better. Sarah was very helpful, professional and friendly.”
“Dr. Elliott is an excellent eye doctor. He takes his time with each visit and explains everything clearly so you feel comfortable and informed. His staff is just as impressive—professional, friendly, and welcoming from start to finish. I always feel well taken care of here and highly recommend his office.”
“I received my cpap today and can't wait to use it tonight. The lady who assisted me today, LeVera at Monitor Medical was a big help and has a wonderful personality. She answered all my questions and assisted me where I needed help. If I have any problems or questions I will be calling her.”
“The owner Alicia is very helpful answered all my questions, small Christian family business they will do anything they can to help you be able to breathe and be comfortable! Go see them”
“I called many different places looking for a bedside commode. The people answering the phone were never helpful and sometimes rude. When I called Lone Star the experience was totally different. Miriam knew exactly what questions to ask and was determined to assist me find the product I was seeking. Three times she went back to the product to check dimensions and weights. I purchased the Roscoe bedside commode from Lone Star Medical largely because of the excellent customer service provided by Miriam.”
“Quality foot and shoe accessories. The insoles, metatarsal pads are TOP TIER quality! We hosted an event and gifted one to our guest, and we will be back for more!”
“A few years ago, I didn’t know anything about mobility scooters and lifts. I have learned a lot about these things, but the most important thing I have learned is to go to The Healthcare Store for all things mobility related.
Mitchell will help you find what you need!! If you have any problems, Lacy will get right on it with the repair.
These people understand how important independence is to people and will do their best to make quick repairs.
Their knowledge and kindness has made me a customer for life!”
“I've had lower back pain due to flat feet most of my adult life. When meeting Steve he immediately made me feel comfortable. He took the time to understand my issues and customized insoles that have done wonders for my feet and back! I will tell anyone who asks to go to Steve for any braces or supports.”
“Working with Tanya Strickland has made all of our service calls simple and easy. The technicians that have done inspections and services call have delivered excellent representation of the core values of Cintas.”
“Since the beginning of this year, I have had both knees totally replaced. My CPM machine and walker were provided by Med-Equip from Burlington, NC. Alex delivered and picked up the equipment both times. He was compassionate, patient, and personable. I greatly appreciated his explanation of the machine, plus I just enjoyed talking with him. If I ever need equipment again from Med-Equip, I will request Alex as my contact person.”
“I am beyond words with the customer service from this company.
It reminds me of the way customer service used to be many years ago. It feels almost nonexistent anymore.
What a pleasant surprise.
Thank you Stephanie!!
Read on for details:
I ordered BAC water and I paid $85 for overnight AM delivery because I live in AZ and the temps are 100+ in the afternoon.
I received notification from UPS that my order was being delayed until a day later after 2pm instead of next day AM.
I emailed the company concerned about the stability of the product being on a non air conditioned UPS truck then left at our door until we get home and the $85.
I quickly received a response from Stephanie letting me know she was calling UPS and would get back to me. Within 30 min she emailed me that she was working with their UPS rep to get the overnight charge refunded and I am having it dropped at a different location.
It may not seem like a big deal but it really is. Stephanie apologized, empathized, made a human connection, stayed in touch, responded quickly and provided a solution. Bottom line she cared.
That’s so rare these days. I’m truly grateful.”
“Great service , they provide med supplies at best prices and as fast as possible, you Don’t see that too often nowadays. I highly recommend premier scientific, and the outstanding service of sales rep. Diego.”
“We have worked with this company for about five years now. They have been very helpful and professional with their help in getting my mom her wheelchairs. Prompt with delivery. I should have reviewed sooner but what prompted me to do this today was I called asking about how to do something with her wheelchair and within minutes Ray had sent me a video of him removing the arm on her particular model. Very helpful and much appreciated.”
“We are extremely happy with the service we received during the recent move and installation of our X-ray machine. Shawn was professional, knowledgeable , and guided us through every step with care and clarity. We especially appreciated the follow-up after installation to make sure everything was running smoothly. Thank you for your excellent support and dedication!”
“I truly enjoy using the small home town owned pharmacy. They are very personable and helpful. And if there is a compound medicine you need they will be able to fill it without sending you anywhere else. There was some confusion on a med that I received and the office manager called me to clear MY confusion up. Not many would take the time. Thank you Glenview Professionals for your diligence.”
“Alex Orthopedic found our school reusable face masks for students and adults, face shields for staff, and thermal thermometers! It was very easy to order and our shipment was perfectly on time. Great people!!”
“Mid-Cities Medical was amazing at getting my dads oxygen set up. We hadn't even made it home from his appointment and they called us to bring out his stuff the next day. The technician was awesome, he was very patient with my dad as he explained all of it. Thank you for your kind and quick service.”
“This company was the quickest to respond to my inquiry in the purchase of an estim unit I needed for an upcoming surgery. I decided to buy a unit from a different company. Their unit arrived in poor condition without the proper cords. I sent it back and contacted vonco med. They helped via phone and email find a unit that was newer and better than the other unit while costing about the same. They had it screened by their biomed Dept. They even repaired a small chip they had found in the screen for free before shipping it to me. I was very impressed by their customer service and by the products they have available.”
“Very pleasant when talked with a gentleman named Lance he was very polite and helpful with the needs of my mother and father , when asked about walkers he offered several stills trying to meet her exact needs and comfortability, thank you.”
“Ron , the oxygen machine tech is the man!!! He is so helpful and uplifting. His kind demeanor + the honor he takes keeping his word makes me SOOOO happy I use LinCare and he is my oxygen tech.”
“The customer service was great! They didn’t end up having what I needed but checked all resources and availability first and then followed up super quickly. Will definitely return for my next med supply need.”
“Ok note that since last reviewer they have been bought out by healthline owners. Problem 1 was no answer on phone call kept saying less then one min. For 30 mins. 2 no business sign at the moment guess it's due to new owners. 3 I can't say anything about billing yet as mines included as long as I use it. Which I plan to. Those things said it was fairly fast once my appointment time started I was seen in less then 10mins. Which is way faster then doctor offices she asked multiple times if I understand how to use everything and if I had questions. They are supposed to order additional parts being filters if they don't arrive I'll update that. Other wise seems new ownership will be better then they were but this is just my first visit. Hopefully their hiring front desk soon.”
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“We had a wonderful experience with ACG Medical Supply! David was incredibly kind, helpful, and welcoming. When my husband accidentally left his phone at the store, the owner returned and reopened it after hours so he could retrieve it. That level of thoughtfulness and genuine care is truly rare.
Thank you, David, and the entire team we highly recommend ACG Medical Supply!”