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“Angela is very good at her job and fully explained everything. She showed me a couple of units until I picked the one I wanted . Contracting is very basic and quick. ? Thumbs up to you Angela!”
“Subject: Exceptional Service Recognition – Tora Willis
To Whom It May Concern,
I would like to take a moment to formally recognize and express my sincere appreciation for Tora Willis.
During a time when my facility manager was out, Tora stepped in and provided an exceptional level of care and support. Her compassion, consideration, and attentiveness did not go unnoticed. She handled every interaction with professionalism, empathy, and a genuine sense of joy in serving others.
What stood out most to me is that Tora does not treat her role as “just a job.” It is clear that she walks in her calling—serving others with excellence, patience, and integrity. That kind of dedication is rare and truly impactful.
Tora represents the very best of what Extra Space Storage stands for. Her willingness to not only manage her own responsibilities but also support surrounding properties speaks volumes about her leadership and character.
I am incredibly grateful for the way she took care of me, and I believe she deserves recognition for the outstanding work she continues to do.
May she continue to grow, thrive, and reach even greater heights within Extra Space Storage.
With appreciation,
CEO Founder of Noble Work Ethic Company, LLC
Mrs. Krystle JTG”
“This young lady is amazing she has the best customer service that you can find and it's always willing to put in the work to others just do not so needless to say at the end of that this location is in great hands a satisfied customer Jeremy Stone”
“Nice, respectful staff. On top of there job. Concerned about safety and security of there location. I just stopped by to look. If I need storage in Bedford, I will go back”
“Heather was awesome, always helpful, goes the extra distance to make sure everything we need is taken care of. Great at giving undivided attention to get you in and out quickly. Thanks Heather!”
“It's not a fancy storage facility but it gets the job done. The manager is top notch and was super helpful when I ran into a couple of snags. She went above and beyond especially since it was raining. l plan on staying here a long time as long as the rent doesn't skyrocket.”
“Let’s start with 5 stars for Nick. He has always been extremely pleasant to talk to, great about returning phone calls and really helped me out when the lock on my unit got jammed.
Overall the property is well maintained and clean entrance access is easy and convenient by using either phone or gate code.
the only downfall I saw was pricing was pretty high after the first year, but at this point everything is expensive. And the mice/rats not sure which it is. My unit had fresh droppings and urine stains all over it and in the boxes and you could see where they had eaten thru the boxes.
I would definitely use them again if the need arose and just make sure I used plastic totes versus boxes.”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“Alicia is sweetheart. Extremely helpful and pleasant. Chris was also really nice as well.
Excellent customer service. The storage room was also very clean.
Update: Called to get some information and Alicia was still a sweetheart and very patient with my questions. Great customer service”