“When you actually need help to find the right bolt and matching lock washer, skip the Big L and Orange Box and go to McCoy's. Refreshingly knowledgeable people helped me with those bolts and solved my challenges with building nesting boxes for my chickens. My husband has been going there for years and now I will, too. Thank you, Billy!!!”
“This store went the extra mile for me and I am blown away.
I bought a few pallets of concrete mix from them and they delivered for free and as I was unloading them, I realized that there were not just one or two, but over a handful of bags broken. I gave them a call and they told me to send them an email with some photos.
The day I sent the photos, they got a driver to bring me exactly the amount of bags that I told them were broken. They told me when they would be delivered via email and didn’t even need to call me. They picked up their old pallets and brought me the new cement and even used a tarp to make sure they didn’t get damp and put rocks over it to make sure it wouldn’t blow. What great guys! What a great customer experience! Thank you mcCoy’s Spicewood!!”
“I went in for a few items (electrical / lighting) and Jack in electrical was OUTSTANDING in his help and knowledge. I couldn't believe how patient and helpful he was with me and my endless questions. I wish there were more people like Jack at Home Depot locations. Jack was a serious wealth of knowledge and suggestions to help me in my DIY project!”
“I called the store looking for shingles. Their phone customers service was very helpful and they pointed me to the correct McCoys store to find what I was looking for.”