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“I have been a customer here for a while Romy & Katherine were great. Today I called to cancel neither of them were available. Spoke w/ Zoey she was very rude and over talking me when I asked why am I being charged more for renters insurance when I already paid in full. Her attitude & customer service was very poor ! She also falsified information in the system that I would be contacted tomorrow we never discussed a call tomorrow. I specifically ask for the staff I’ve worked w/ before to avoid bad customer service like I received from Zoey. I was so irritated I came to the Westheimer location to address the issue. She is not at this location but Humble.
Fast forward spoke to JC in the office, customer service was great same as I usually receive by Romy! I appreciate his kindness, patience and understanding.
Thank you JC!”
“Jeremy Jeremy was awesome with me today. He took his time. Explain everything to me sign me up for everything that I want and I’m very appreciated to him because I was tired of switching insurance but he made it so much better for me.Thank you very much”
“Stayed on top of my needs and got it done thanks. I have not seen my insurance man in person but he has been great through all my problems with my insurance and issues put him on top of the list for great customer service and family friendly service i wish I could meet him and his team just to give thanks ? I really appreciate you brother for being there 5 ?”
“Marlo was super helpful and quick in cancelling our insurance policy. Her high level of customer service will make me consider State Farm for insurance needs in the future.”
“Chase and his team have been amazing. Jeff walked me through the entire process and even gave his personal insight which helped me pick the best plan for my family and I. I highly recommend this team to anyone for all insurance needs. Thank you again Jeff!!”
“I’ve been with Jenny Mendez State Farm for a long time and the team is always so helpful! I’ve worked with most of the ladies, and today Elisa helped me out — she was amazing and made everything super easy. I really appreciate this office and wouldn’t go anywhere else!”
“Claudia De La Cruz is very helpful and so sweet. She got my auto policy quote very quickly and followed up with me. I am very satisfied with her service. Thank you Claudia! :-)”
“Niecey was great, she made this experience real easy friendly, she is always trying to make me look into the future of taking care of myself, that makes me feel good, that she care”
“Amazing results, after going through all sorts of issues with other companies. Mrs Tamra pulled no stops to get met the insurance that applied to my needs for both cars. Also very easy to talk to. I could be wrong, but I’m not! ?”
“I called State Farm and they had Charles Copeland call me back as he was busy. He did call back and was very nice and he explained everything to me. I was very impressed.”
“I've been using Swift Auto Title Services for a few years now and the service has been incredible. I've gotten title transfers, registration and plates over the years.
Fast turn around time, reasonable cost and excellent communication on services needed.
All around exceptional service and I highly recommend.”
“Cynthia Martinez was so patient and amazing with me. Helping find a good car insurance. Always smiling and bubbly, cannot give her a bad review for the outstanding customer care!”
“Cindy was a 10/10 . Card expired , I failed to realize . Owed 2 months worth, that was my fault . I’ve been with this specific location and Statefarm in general for almost 11 years now and everyone has been great though I should leave a review finally . Cindy was Honestly a relief to talk with . Got everything taken care of quick and good conversation between . I hope they’re paying that girl well , she deserves it if she’s that sweet in customer service regularly .”
“Shannon is incredible! What I appreciate about her is her depth of knowledge and experience with making things work for me as a small business owner.
I would absolutely recommend this agency to anyone who will listen!”
“Becky is super sweet and personable. We ran into a few issues (not being her fault) and were able to get it rectified. The other young lady was nice and so down to earth.”
“Quasheba Lee-Omagbemi was amazing!!!
Worked with me to get the best quote was very helpful, answered all my questions was very fun too talk too, highly recommend her”
“Five months ago, I switched my insurance back to State Farm, specifically with Agent Scott McNab, and the service has been excellent. Everyone I’ve spoken with has been friendly, professional, and helpful.
I especially want to thank Melanie for her patience and understanding while helping me sort out some billing issues. She made the process smooth and stress-free, and I truly felt taken care of.
Highly recommend their team for anyone looking for reliable, supportive service. Thank you again, Melanie!”
“I couldn't be more pleased with the exceptional service and peace of mind provided by Smith Insurance Agency. From the moment I reached out for a quote to the personalized policy they tailored for me, their professionalism and dedication were evident. Carl went above and beyond to ensure I understood every aspect of my coverage, patiently answering all my questions. What truly sets them apart is their unwavering commitment to their clients' well-being. With Carl & his staff, I feel confident knowing I'm in capable hands, ready to assist me whenever I need them. I highly recommend them to anyone seeking reliable and trustworthy insurance solutions.”
“My experience with Markus Tolson's team, specifically referring to Sewellyn, has been absolutely amazing. She was very transparent & responsive which are 2 traits that I absolutely look for when doing business. Most of all she was such a nice person and I could not ask for a better experience. Would love to work with them again!”
“I have been a client of David Cohen's for over 30 years. Anyone I have ever worked with in his office has always been helpful, professional and courteous. The customer service provided by the staff is exceptional. They always go the extra mile. Keep up the great work!”
“Top-notch tax professionals! If you want your taxes done right, then this is the place for you. Rolanda is very knowledgeable about tax laws and advises on the best ways to get the most out of your hard-earned money. Individuals, business owners, churches.. she's your person! She has taken care of my family's tax needs for over twenty years.”
“Christian was really really helpful!! He was adamant about calling me back and I so appreciate it because I’d get busy and kept forgetting. Finally, he reached out and was able to call my previous insurance company, put us on three way so I could break up with them for state farm! So so helpful. Appreciate him going above and beyond for me to switch over!”
“Cynthia Gurley is an absolute pleasure to work with. She’s helped me with home, flood and auto in the past, and again most recently with the addition of another vehicle. When I started my search for a unique car, I reached out to Cynthia to get an idea of pricing options and appropriate coverage. When I finally found what I was looking for, a rare and very special classic, Cynthia worked her magic to ensure I had coverage within the same day. Highly knowledgeable, responsive and just a delight to talk to, I can’t recommend her highly enough. Thank you once again, Cynthia!”
“I really like Allstate I’ve been in a few storms and Allstate was there to Help THANKS FOR THE TEAM WORK IT REALLY MEANS ALOT WHEN YOUR TRAVELING AROUND THE WORLD”
“Great service, they will help you understand what are you getting your self into and of course walk you through it. Great customer service ans great knowledge. Highly recommend”
“Tim is an amazing agent. When I spoke to him about my insurance concerns, he was very knowledgeable and happy to help me. Great customer service and made the experience super easy !!! Thank you.”
“Irma and Roma performed my immigration services to fix my husband, highly recommended since I met them, they told me an estimated 6 months for him to have his residence and that was said and done!! It took 6 months!! Super good”
“Good place, they make you feel welcomed! I came here for my insurance and they gave me the best prices! I got my insurance and it’s way more affordable than going somewhere else!”
“I’ve been a customer since 2008, always helpful, always professional and a pleasure to work with all these years. Ray goes above and beyond to always find the best policy for my needs!”
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“I have been a customer of Young's Insurance company for many years. They always provide a good service. They are professional and prompt in their service.”