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“So far all has gone well. They were very helpful over the phone. I’m now about to navigate through some return issues and mask questions and will report back how that goes.”
“I am happy with the service the tech
Is great i met him last year - but i think it is important that all your employees be on the same page- when i called saturday good night when oxygen concentrator quit working it lost its green
Light and was yellow saying it needed to be serviced so we switched over to portable oxygen. And it brought her
Oxygen reading up to 94 and i would check her reading every 30-min to hour and put back on if needed -when i got
Callback from person after 4am he said
Machine was ok to use with yellow light it was just reminder it was time for service and a guy would come out monday - i checked her oxygen with a concentrator with yellow light and her reading was 79 so i put her back on
Portable and got her oxygen back up
I knew I did not have enough. Portable thanks to last till monday so i found out
The oxygen machine would put out good air for about ahour or two then light on and now a piercing loud alarm on the machine - talked to another person and
She said it could be hose clogged up and i checked after wards and it ok but i confirmed when light is on and alarm is on it is not making oxygen - it is dangerous for her to be that low on oxygen. And could cause her to fall causeing more medical problems than
She already has - as far as i was told
From day one gor her not to put hose on if not a green light then i was told it is ok with yellow light - then i verified it was not safe for her to wear hose if yellow
Light& alarm - this could have turned out
Bad - iam glad everthing is good now
And i just think it is inportant for this
Company to be aware of things like this so it can inprove its communication
With customers - thank you Dave williams”
“Great experience! . They took the time to show us how to properly use the oxygen concentrator and made sure we understood everything before leaving. She was bilingual, very attentive, and truly went above and beyond to help us. Excellent customer service and very knowledgeable. Highly recommend!”
“We came to Holcombe Medical Supply in pain searching for a boot. We left in less pain (because he had the boot we needed and personally fit it to the specifications we needed AND presented a thorough tutorial on how to use the boot) ...we also left laughing and happy. Everyone who entered the store was greeted with kindness and sincerity. Lots of laughs, jokes and good vibes, not to mention the large variety of product available! We will definitely make this our go-to place for medical supplies going forward!!”
“Michael spent almost two hours helping me and my dad find the right crutch or cane for his specific needs, even creating a mock version for him to try out. He was patient, knowledgable, and super creative in his approach to finding the best device. Highly recommend this store!!!”
“I needed cpap supplies for my son, the Dr. sent the order on the last week of August. My deductible was about to restart on September. Nimsy was able to send the supplies that same week. she would always keep me updated everyday and made sure everything came on timely with the authorization and Dr. paperwork. I’m truly satisfied with the service she provided it.”
“Awesome store 1st time?.Great customer service in all aspects.?all of them were very kind..
Special THANKS to: LaTRICIA ???For all your Help Time and Kindness. She was the BEST!!
She Helps you Find what you Need. She knows Her INVENTORY, Gives you Suggestions in what you are looking for!!
When I went, I was limited on time I made her aware. Told her what I was looking for. She got me out with Plenty of time Left.. could not have done it with out you..?”
“Great experience and customer service from Sleep Restfully! Adam and Arnold always put the customer first and will make sure the customer is happy! Can’t recommend them enough.”
“****UPDATED REVIEW****
February 10, 2026
I received a call from Vern on Sunday February 1st. He was very apologetic about the situation. He explained how Daniel dropped the ball in this situation and that he would be dealing with that on his end. Vern said that in light of what took place, he would have someone bring the chair I was interested in (as well as a couple others) to my house for me to test out.
He sent Preston to my house and Preston was INCREDIBLE. He was very personable, professional, well versed on the product and answered a TON of questions. The one or 2 things he didn't have an answer for he immediately got answers for.
When I decided on the product I wanted they were more than fair on pricing giving me a discount for my time and effort that had been for naught.
Vern's concerns seemed sincere. I truly believe he cared about the negative experience i had initially and went out of his way to make it right. He has followed up a few times to make sure I was happy.
His attempts to connect immediately and his sincerity is why I also purchased a bunch of accessories. His responsiveness kept a customer that could have been lost. I know one person would not break a company but he treated me like I was a valuable, important, necessary customer.
Issues CAN happen and WILL happen with every/any company, no matter how good they are. The difference between a good company and a mediocre company is the way they handle those problems. Vern handled this issue quickly and efficiently.
I will not hesitate to buy other mobility products and accessories from them in the future.
Now I will wait for all the accessories to be drop shipped to my house and will come back here and update further.
--original review for context--
January 20, 2026
I contacted Safeway about a portable electric wheelchair called Travel Buggy City 2 Plus. I spoke at length to someone named Daniel. We made an arrangement to meet at the store on Saturday @ 11am. He said he would be there from 11-2.
I have a difficult time getting out of my house due to my disabilities. It takes quite a bit of effort and it leaves myself and my wife drained.
Daniel never showed up. NO ONE showed up. I went through all of this for nothing.”
“The little short cute lady always helps us. I stay amazed when I see her answering the phone, putting in orders, ringing people up and helping us all at the same time. She should be a manager by now and deserves a raise.”
“Great experience for a first timer like me! I had so many questions looking for a lift chair for my grandmother. Kelsey was so patient and helpful, it made everything go so much smoother. I will definitely be back and will highly recommend E Care Medical Supplies to my friends and family!!”
“Any memories of this place when I visited Houston and stayed for seventy days in this pharmacy and limited the medicine that I took the recommendation from the hospital.”
“After breast cancer surgery, I ended up with Lymphodema, and needed compression garments and a breast prostesis. It must have been my lucky day because Carley, at the location on Kirby, was the representative I was blessed to connect with. She was patient and fun...making the experience a very pleasant one. When there was an issue with a slow delivery, she followed it up and made me aware that the supplier was running late. After her involvement, I got the missing garment. Lately I have had a run of bad health and the loss of a dear little pup, who she had known. Her empathy and compassion on a personal note equaled that of her professional concern for my well being. The products are all good and my only reason for not giving a 6th star is the shipping delay.”
“I had an excellent experience working with Lauren M! My insurance was changing right around the time of my baby's birth, and Lauren gave great advice about which insurance was most beneficial to use and the breast pump options/supplies available. She responded quickly to every question via email and was very friendly. Highly recommend!”
“Karen, has helped us so many years with kindness and professionalism. She is very knowledgeable about products and services and if the store does not have the product she makes sure she will find it.”
“I love this pharmacy. I've used them for years they aways go out of their way to make sure I'm getting the best price on my meds.They are super friendly and go above and beyond other pharmacys.You can save money and have better customer service than other places.”
“We were very happy with our delivery and product. Delivery and pick up were both at exactly the time they ensured and we received great customer service...very nice people”
“Sam And his staff went out of there way to make sure we where taken care of the we foind an Issue with vehicle right after leaving the shop.
We returned he not only put us up over. Night and trusted to fix it but had to order the parts.
We flew home and 4 days later he shipped the truck to us.
Highly recommend for any Ambulance needs.”
“My favorite place to stock up on facemasks! Prices are dirt cheap. If you can't make it during business hours, they can accommodate. Just give them a call! Two locations”
“We get so many great reviews from our patients about medicalz garments. Great quality and our rep. Rob is great as well. He is always easy to get in touch with and helps us out whenever we know. Five stars!”
“Our sales service rep, Armando Espinosa, is truly amazing. Very professional. Takes care of our First Aid needs - but also goes the extra mile if I have any concerns over our other Cintas services and gets me to the right people to get it resolved. Always willing to help and never dropping the ball!! Highly recommended!!”
“We have been using this company for 3 years all because of the exceptional customer service that we receive from ERIC! He treats us as family and cares very much about the medical needs that my child requires and makes sure to go above and beyond to get us our supplies on time! Thank you ERIC for all that you do for us! For always going that extra mile!”
“As founder of Global Legacy Programs, I very much appreciate the medical supplies that our solidatity trips' participants transport to medical clinics in Peru and Guatemala. Each year, previous to our departure, we receive from Medical bridges medical supplies that add impact to our trip.”
“Raj was so helpful finding us some physical therapy bars! Shipping mishaps during COVID was a bit of a circus, but none of that was his fault and he was very apologetic about it. Everything on his end was very smooth!”
“So I came by there the other day and had a woman named Melissa (I think... she told me her name). I had a few questions about my new medication and she helped me with it and explained everything unlike what they do at CVS, Walgreens, and other plays. I was told that it would be filled by a certain time and she had it done about an hour sooner (which was shocking ). I think I might have to start coming here from now on getting my stuff because of her. Yea I'm going out of my way but it's one of those things where would you rather pay for stupidity and get your meds when they decide to do them or would you rather go out of your way and have better service, get them earlier than planned, and just have an overall better experience... Me I choose the second part”
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“I went to a few different places looking for CPAP supplies, and Multi-Medical Equipment and Supplies was by far the best experience. Some locations wouldn’t even talk to me without a prescription, even though I’ve had a CPAP for years and just needed replacement parts.
The team here actually took the time to answer all my questions, explained my options clearly, and got me everything I needed without making the process difficult. Super knowledgeable, helpful, and easy to work with. I’m already planning to come back when I’m ready to upgrade to the next level CPAP machine.
Highly recommend these guys if you need CPAP supplies or equipment.”