“I am giving FIVE STARS for the Customer Service Representative that's always so pleasant, so friendly and goes over and beyond to assist me whenever I go there for business. She took the time out one day during the Christmas Holiday to help me try to track down a lost package. She spent about 30 minutes going through various systems to try to locate the package for me. I TRULY APPRECIATED HER EFFORTS.
Then EVERY year, I create around 85 Football packages for family & friends that I mail to various states, as well as in state. I've been doing this for years, even prior to me moving to Texas. I've never had a problem. I realize that Bellville Post Office is a small establishment and having to do each envelope one by one takes time and will hold up the line. Well in 2024, Meggan came up with a plan for her to run my envelopes on one register, while assisting any customers that came in on the other register. CLEVER! Whenever, a customer came in....she would stop and help them, then go back to my project. OVER & BEYOND TO ASSIST. However, in 2025 I called ahead to see when it would be a good time to bring my envelopes, I learned that Meggan was out for a little while and my business was turned away. I was told that they could not hold up the line from other customers to do MY SERVICE. I thought to myself, WOW! They are turning down business ($200-$250), and am I not a customer as well. Meggan would never do that! She found a way to help the customer (ME). I'm a customer like everyone else. Later that evening, I drove all the way to Houston to a location that stays open later and got there 8 minutes before closing and was turned away also. The next day, I took time from work and drove to the Brenham location, where an Asian lady HAPPILY assisted me, despite them being shorthanded. BACK TO THE TRUE REASON FOR THIS REVIEW... Meggan at the Bellville Location goes over and beyond to assist her customers and despite if you come in there with half an envelope or 85 envelopes, she's going to help you!!! THANK YOU FOR ALWAYS PROVIDING ME EXCELLENT CUSTOMER SERVICE.”
Post Offices
Post Offices
“I am giving FIVE STARS for the Customer Service Representative that's always so pleasant, so friendly and goes over and beyond to assist me whenever I go there for business. She took the time out one day during the Christmas Holiday to help me try to track down a lost package. She spent about 30 minutes going through various systems to try to locate the package for me. I TRULY APPRECIATED HER EFFORTS.
Then EVERY year, I create around 85 Football packages for family & friends that I mail to various states, as well as in state. I've been doing this for years, even prior to me moving to Texas. I've never had a problem. I realize that Bellville Post Office is a small establishment and having to do each envelope one by one takes time and will hold up the line. Well in 2024, Meggan came up with a plan for her to run my envelopes on one register, while assisting any customers that came in on the other register. CLEVER! Whenever, a customer came in....she would stop and help them, then go back to my project. OVER & BEYOND TO ASSIST. However, in 2025 I called ahead to see when it would be a good time to bring my envelopes, I learned that Meggan was out for a little while and my business was turned away. I was told that they could not hold up the line from other customers to do MY SERVICE. I thought to myself, WOW! They are turning down business ($200-$250), and am I not a customer as well. Meggan would never do that! She found a way to help the customer (ME). I'm a customer like everyone else. Later that evening, I drove all the way to Houston to a location that stays open later and got there 8 minutes before closing and was turned away also. The next day, I took time from work and drove to the Brenham location, where an Asian lady HAPPILY assisted me, despite them being shorthanded. BACK TO THE TRUE REASON FOR THIS REVIEW... Meggan at the Bellville Location goes over and beyond to assist her customers and despite if you come in there with half an envelope or 85 envelopes, she's going to help you!!! THANK YOU FOR ALWAYS PROVIDING ME EXCELLENT CUSTOMER SERVICE.”