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March 2024 by Debbie Heiner
Knowledgeable and friendly
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March 2024 by Will Norvell
If I could leave negative stars, I would, and I truly NEVER leave bad reviews on businesses. I've spent $100's in this store shipping over the years for my eBay store and side business. I had to send my wife in this week to ship a single golf club for me. The club was completely wrapped in bubble wrap and included a pre-paid shipping label, and all it needed was a box. I knew she'd have to buy a box (which is already way over priced at $10), but on top of that, they charged my wife $15 just to tape up the box and stick the label on it.I called the store manager to question the pricing, and she basically just told me they always charge to tape boxes, and then proceeded to tell me to take my business elsewhere if I didn't like the cost. ZERO customer service, and ZERO discussion of why on earth two 12 inch pieces of tape cost $15. In the end, my wife paid $25 to ship a $20 item.I will never step foot in this location again. The UPS Store in Temple is cheaper for EVERY single supply they sell (the same box there is $8), or do as a service (they've actually taped boxes for me free of charge multiple times).As suggested by the manager who obviously had zero concern and no desire to be helpful, I will 100% take my business to Temple from now on, and will encourage everyone I know to do the same. I've lived here since 1996, and never had a manager show less concern about their customer.Disappointed is an understatement.
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February 2024 by Annette Baggett
Quick, great ,and available service .
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February 2024 by Clayton Ellis
All the employees are welcoming and always very polite when you walk in the door.
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February 2024 by Rodger Parker
Amazons returns is quick easy and self service. Enter the store in Belton take a right the self service is right there.
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February 2024 by cindy viau
Great store , love all the staff . Very helpful and friendly . I visit the store weekly and recognized by staff .
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February 2024 by genea jones
Customer service was top tier and fast!!!! Always fast service, in and out just how I like it!
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December 2023 by Reginald Grady
Brought 2 red t-shirts into the store and Valerie P helped me and she was real helpful. Thank you very much.
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December 2023 by Christy Kemp
Laura was knowledgeable, professional, courteous and helpful during the whole visit.
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December 2023 by Nancy Bullard
Staff is great and fast, but prices are RIDICULOUS. >$30 to put a few peanuts in and a small box, in addition to the already exorbitant shipping costs? No thank you, I will not be doing business here again. I paid more to ship than the content worth of the box, $86 for a small box with <3lbs.. There are plenty of other companies out there.
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December 2023 by Theresa Morales
Paul is awesome. He is the store owner, and he went above and beyond to get a package hand delivered that was returned to his store. I can't say enough about him. He is a blessing.
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December 2023 by Scott Reaves
A lady named Laura took care of everything because I've never returned anything before and made life easy for me!!! 2 minutes and I was out of the store!!! Thanks you Laura for going above and beyond for customers.
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December 2023 by Barbara Newman
Everyone there helped and handled everyone waiting with a friendly and efficient manner. The store was clean and neat. Didn’t have a long wait. So an overall good experience.
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October 2023 by Honda Zeke
Very nice & clean store with very nice & helpful employees ?Took very good care of us and all the other people we saw come in.Cooper helped us. Very nice and professional.We will Beck back when we need to.Thank you.
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July 2023 by Dorothee Laywell
Rudes staff ever. Last week I fell in their parking lot and hurt my knee, shoulder, arm and face. They refused to let me use their bathroom to make sure I'm not bleeding or got hurt, where I couldn't see it.Today I called, if I needed to print out the return label for a package. I was told , as long as they can scan the label on the phone, no problem. SO, I DIDN'T print out the label, went to the Ups store and they tell me, I have to print it. I could use their printer , but have to pay $2.86 for the print out.
