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“After breaking my phone, Diamond was a life saver. New phone all programmed and up and running. She's so sweet. She couldn't have been more helpful. Thank you Verizon for hiring Diamond.”
“Replaced broken screen. The screen looked better than the phone. Bought a new screen protector and it had a bubble on the edge. They tried fixing it and couldn't. They ultimately took it off and opened up a brand new product. Very impressed with there work!”
“I love this place when i am short i still got my battery i only had 45$ at the time and he still gave me the battery also bought the iphone s from him for 60 dollars great guy you should go there. Really lightin up my day. ??”
“The gentleman that assisted me today was very helpful. He did not have the phone I was looking for but one of his other stories did. Due to the inconvenience of me driving out further to pick up that specific phone he threw in a free cell phone case which I thought was very nice of him.”
“Awesome service! Very friendly, helpful, and personable. Catered to my wants rather than trying to force me into something I didn’t want. Will definitely come back and recommend!!”
“The lady who fixed my phone gave me a free screen protector
And they was fast only took 30 minutes
And they very reasonable on price
I would definitely Recommend”
“Thank you so much Mia. We had extreme problems from Verizon getting my number transferred to AT&T. My husband and I were so impressed we ended up buying 2 new phones and adding a cellular package for my iPad. Thank you Mia! We enjoyed your smile!”
“We have been with boost now for a good minute and never had no problems. Metro pcs there price are not worth to high and to excemp. They had help us out after metro pcs had pist my husband off my girls stop using metro pcs and they went to t moble”
“Deonte provided EXCELLENT customer service and had great conversation !!! He helped me from beginning to end !!! In addition, the store was very clean and inviting !!! Highly recommend this AT&T store for all your phone needs. Thank you Deonte !!!”
“Jered and Issac and Erick were very helpful!!! The screen looks magnificent and the cost as per my research was very reasonable! If you are considering fixing a broken screen on your own, I do not recommend it! Take it into this store with these wonderful sales people and they will fix you up! Keep up the great job guys!”
“We were phone shopping, and Boost was our 4th stop. We were welcomed right away. The salesman allowed us to look around, and then he answered all of our questions. He told us about some really affordable phones and plans. We did get our Boost phone.”
“The crew was amazing - Jarred was our rock star, but all customers were being taken care of well and making the best of long waits on hold with AT&T for their transfer pins! Verizon is the best and always are there to answer any questions and make things right! Thank you.”
“My wife and I were in the store on axle avenue switching from cricket. The young lady working (I can't remember her name) was very helpful and very pleasant she dealt with all of our issues and never missed a step. If you need a boost store this is the place to go. I highly recommend them for any cell phone needs. Thank you for helping us out!”
“We have been into the store a couple times and the service has been exceptional. Nick has helped us each time and we will continue to go back to Nick. Highly recommend this salesman.”
“Omg!!!! Faraz was the most warm and caring customer service representative I have ever came in contact with, he helped me with all of my needs and more. Keep up the good work”
“Purchased a new phone from base and got zero help. Went to this location and got all the necessary help i needed to transfer phone info and installation of new phone. Customer service reps were very professional and eager to help.”
“I walked into AT&T with only wanting to come out with a new phone, not knowing how to do that.. Jawaun greeted us as soon as we made eye contact. He helped me throughout the process while not being pushy and understanding what I wanted. I left because I accidentally left my wallet, I came back 20 minutes later and he was ready with my things to finish my transaction. I felt so seen and very satisfied with my purchase at this AT&T! Thank you Jawaun :-)”
“Tyler is the best he went out his way to help me make my children Christmas the very bests he’s very nice patient and so helpful he definitely need a raise he definitely went out his way to help me and my children wish I could give 10 stars just because of him thanks so much Tyler ?❤️”
11:30AM - 4PM
106 W Long Ave, Fort Worth
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“Good repair phone repairs, decent prices. Just wish unlocking a phone wasn't expensive, considering I know how easy and cheap it is for them. I get it though, get it by any means necessary! Hustle on playas lol”
“I don’t remember the employees name but my husband and I came into this store on 1/10/25 to replace my husband phone that broke. This employee went way beyond the normal customer service. There was a problem with the switching of his phone number but in the end she went way beyond what she had to do to make sure everything was resolved and worked out! I will find out tomorrow her name bc she did an awesome job!”
“Jacob at the Burleson Texas store was very personable and did a great job helping me make the right decision in getting a phone for my granddaughter. Thank you Jacob..”
“Amazing customer service by the sales associate Arzan. Helped me with everything that was needed went above and beyond and made sure any issues I had were resolved. Would highly recommend coming to this location.”
“Chris did an excellent job! We came in with a complicated situation involving our business account and merging accounts. Chris was knowledgeable, efficient, and gave us the most simple solution to get everything set up. This was the best experience at an AT&T store I've ever had, and next time I need to have anything taken care of, I'm going to be requesting Chris!”
“Very great prices. I received an iPhone 11, 2 screen protectors, a phone case and had my iPhone 8 screen and charging port replaced all for under $360! They are knowledgeable. But do keep in mind if they say they will fix your phone within a certain timeframe and someone else comes in willing to pay more, they will put your device on the back burner and have you wait longer.”
“I had a wonderful experience. I switched my number to Boost and got a free phone. The man was very helpful and was able to move my pictures and contacts to my new phone.”
“Picture it: me strolling into the Cricket Wireless Store on a Saturday morning. Yeah, I know, it's 2023, I could've paid my bill through the touch of a button, while sipping on my overpriced coffee. But hey, who can resist the allure of an in-person interaction?So, here's this Cricket Wireless joint. And there's me, expecting a vanilla experience as exciting as watching paint dry. But the universe, my friend, had other plans.Behind the counter, there she was: Larissa. Not a team, not a squad, but one solitary woman, holding the fort with the grace of a ballet dancer and the strength of a heavyweight champion. You'd expect a jumbled chaos, but instead, it was a solo symphony, her being the maestro.Larissa – oh, Larissa, a name as melodic as the sweet symphony of a well-oiled customer service experience. She glanced my way, a look of unshakeable calm. The lady probably gives tutorials to Zen monks in her free time.With the nimbleness of a nimble...thing, Larissa swayed through the tasks, serving up delightful customer service like a five-star chef serves up a Michelin-worthy meal. With a wit sharper than a Ginsu knife, she added that spark of humor, the kind that would make Chris Rock himself crack a smile.The whole scene unfolded faster than a politician's promise, leaving me oddly longing for more. The mundane act of bill-paying transformed into a Broadway performance, starring Larissa, her dazzling efficiency, and her world-class humor.So, to you, dear reader, I say: Check out this Cricket Wireless Store. Pay a visit, and if you're lucky, you'll cross paths with the enchanting Larissa. A saga awaits you there, where bill payments take a backseat, and you're left with a smile and a strange fondness for this corporate monument.As for Larissa and the Cricket Wireless Store, it's a resounding five stars from this bill payer. Paying a bill never felt so captivating.”
“I dropped by to get information on the S24 Ultra deals being offered by Sam's and T-Mobile. With all of the offers, including trade in and Sam's gift card, the deal was irresistible. Taylor and Nina made the whole process go smoothly and treated us right. No runarounds, no half-answers... they know the business and will take good care of you. I had AT&T for over 30 years, but Taylor and Nina made me glad I switched to T-Mobile! I highly recommend these guys for your phone needs!”
“If I could rate higher than 5 stars, I would. Bri is a god send. I was in Fort Worth for a family emergency. After landing, I was having some major issues with my phone not working. It was dropping calls and not letting me send out texts. I stopped in here and within about 30 minutes, Bri had it working better than before! I wish Cricket could clone her and place her in every store they have. She turned a very dark moment into one of the best interactions I've ever had. I'm not sure what she is paid, but she 10000% deserves more. I came in extremely hot and not only did she let me vent my frustrations, she showed an extreme level of compassion. 10/10 I recommend this store to everyone.”
“This Metro by T- Mobile place is awesome. They take great care of their customers. Thank you Mo for taking great care of us. Keep up the great work. You have great customer service.”
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“I was very satisfied with my visit. I can't remember her name off the top of my head but it was a young, blonde woman who was very friendly and nice, she assisted me with getting my phone replace. I felt bad because we had to wait for the account holder to show up so If anything, I was the complicated one but she was very patient with me, answered any questions I had about services, promotions, products, etc and then helped sort everything out when I was at the store. Overall I'm very satisfied, would highly recommend that location to anyone, and would go back myself”