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“The guys at Cell Phone Repair on Hulen were very kind and knowledgeable when I went in for a full screen replacement. Service was efficient and clearly communicated. I will be going back for any future tech repair needs.”
“After breaking my phone, Diamond was a life saver. New phone all programmed and up and running. She's so sweet. She couldn't have been more helpful. Thank you Verizon for hiring Diamond.”
“I love this place when i am short i still got my battery i only had 45$ at the time and he still gave me the battery also bought the iphone s from him for 60 dollars great guy you should go there. Really lightin up my day. ??”
“I took my daughter’s iPhone 12 there to get fixed. The screen was blacked out due to her dropping it. Great prices. Even better customer service. And super quick. It was fixed in under the 45 mins It was suppose to take.”
“The gentleman that assisted me today was very helpful. He did not have the phone I was looking for but one of his other stories did. Due to the inconvenience of me driving out further to pick up that specific phone he threw in a free cell phone case which I thought was very nice of him.”
“Mauricio went above and beyond to resolve my issues. After a disappointing experience at another location, he stepped in and made everything right. I truly appreciate his professionalism and dedication. Highly recommend this store!”
“Awesome service! Very friendly, helpful, and personable. Catered to my wants rather than trying to force me into something I didn’t want. Will definitely come back and recommend!!”
“I'm not one that's big into writing reviews but I am telling you these are great guys to get your electronics fixed right and at a very reasonable price. Great great service!!”
“This 5 star review is for Mya only! She was very helpful from the moment she answered my phone call and then her assisting me once I got into the store. She made the transaction of me upgrading my phone so smooth compared to the call center employee who I spoke with first. Her manager needs to recognize her knowledge, compassion, and professionalism!”
“Reliable service & the customer service at this store is amazing! I highly suggest this location for a phone upgrade or even just for service period! Thanks boost mobile ?”
“I was in and out in 15 minutes tops on Christmas Eve. I got new phone service to an existing phone. Second time I've been here ans nothing but good things to say.”
“I had an excellent experience with Gio from AT&T! He provided amazing customer service and made my phone upgrade process quick and easy. Gio was incredibly knowledgeable, patient, and professional throughout the entire interaction. He answered all my questions and made sure I understood every step. I truly appreciate his help and would highly recommend him to anyone looking for great service at AT&T!”
“We have been with boost now for a good minute and never had no problems. Metro pcs there price are not worth to high and to excemp. They had help us out after metro pcs had pist my husband off my girls stop using metro pcs and they went to t moble”
“Omg!!!! Faraz was the most warm and caring customer service representative I have ever came in contact with, he helped me with all of my needs and more. Keep up the good work”
“Justin is amazing manager he help my family getting back with ATAT service for our cellphone he went out his way to pick up the cellphone we want and service was fast and smooth! No problems or issue . If ya come to this store ask for Justin!”
“Jacob at the Burleson Texas store was very personable and did a great job helping me make the right decision in getting a phone for my granddaughter. Thank you Jacob..”
11:30AM - 6:30PM
106 W Long Ave, Fort Worth
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“Good repair phone repairs, decent prices. Just wish unlocking a phone wasn't expensive, considering I know how easy and cheap it is for them. I get it though, get it by any means necessary! Hustle on playas lol”
“I don’t remember the employees name but my husband and I came into this store on 1/10/25 to replace my husband phone that broke. This employee went way beyond the normal customer service. There was a problem with the switching of his phone number but in the end she went way beyond what she had to do to make sure everything was resolved and worked out! I will find out tomorrow her name bc she did an awesome job!”
“Amazing customer service by the sales associate Arzan. Helped me with everything that was needed went above and beyond and made sure any issues I had were resolved. Would highly recommend coming to this location.”
“I usually dread going to a Verizon store, but I had a really wonderful experience at this location. Mr. Space was the employee who helped me upgrade my phone. He was very polite, professional, and answered all of my questions. I can actually say that I had an enjoyable experience at this Verizon store today.”
“Today My wife and I were carefully serviced by Lucius Burrell. It was as excellent service all around. He understood our needs, clearly explained the options, guided us to forthcoming bills and new equipment use. Just impeccable service.”
“Jerry was absolutely amazing in helping me sign up for service!! He’s quick, he’s funny, he saved me lots of money. If you want someone who knows their stuff and can get you set up in minutes…ask for Jerry. ?”
“Chris did an excellent job! We came in with a complicated situation involving our business account and merging accounts. Chris was knowledgeable, efficient, and gave us the most simple solution to get everything set up. This was the best experience at an AT&T store I've ever had, and next time I need to have anything taken care of, I'm going to be requesting Chris!”
“My wife and I were in the store on axle avenue switching from cricket. The young lady working (I can't remember her name) was very helpful and very pleasant she dealt with all of our issues and never missed a step. If you need a boost store this is the place to go. I highly recommend them for any cell phone needs. Thank you for helping us out!”
“Very great prices. I received an iPhone 11, 2 screen protectors, a phone case and had my iPhone 8 screen and charging port replaced all for under $360! They are knowledgeable. But do keep in mind if they say they will fix your phone within a certain timeframe and someone else comes in willing to pay more, they will put your device on the back burner and have you wait longer.”
“Joe thank you so much for all your professionalism and support ! My account had wrong information since about 8 years ago and no one had been able to properly assist me! I was advised by ATT over the phone to go into my local store and get help in person and you went above and beyond to square everything out for me! Thank you for your attention to detail and time, will definitely make the drive to come back to this location for all my purchases and needs.”
“If anyone is thinking of switching over to T Mobile Erik Colon is the person to make your life easy in doing so. I have a small business and Erik saved us a pretty penny in doing so and upgrading our service. He was so helpful and exact at doing it all ,wife and I just answered all the questions and it was done .
Thank you Erik”
“After another worker at another Cricket location said that my mobile device I purchased in Mexico wouldn’t be able to be added on to my mobile plan .I ended up coming to this location and Melanie stepped up I explained what had happened ,and she thoroughly explained the whole process she had us in and out !Thank you Melanie !”
“If I could rate higher than 5 stars, I would. Bri is a god send. I was in Fort Worth for a family emergency. After landing, I was having some major issues with my phone not working. It was dropping calls and not letting me send out texts. I stopped in here and within about 30 minutes, Bri had it working better than before! I wish Cricket could clone her and place her in every store they have. She turned a very dark moment into one of the best interactions I've ever had. I'm not sure what she is paid, but she 10000% deserves more. I came in extremely hot and not only did she let me vent my frustrations, she showed an extreme level of compassion. 10/10 I recommend this store to everyone.”
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“I was very satisfied with my visit. I can't remember her name off the top of my head but it was a young, blonde woman who was very friendly and nice, she assisted me with getting my phone replace. I felt bad because we had to wait for the account holder to show up so If anything, I was the complicated one but she was very patient with me, answered any questions I had about services, promotions, products, etc and then helped sort everything out when I was at the store. Overall I'm very satisfied, would highly recommend that location to anyone, and would go back myself”