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July 2024 by Bob Horton
Seems to be on drugs. They need urinalysis of the top guy in Benbrook store
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May 2024 by Debbie Davis
I'd like to think the young men that put on my windshield wiper blades this morning at the age of 74 and the new technology it's nice to know that people still exist that are courteous and respectful of their patrons thank you
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May 2024 by Trena
The entire staff was the best!!!! They were all soooooooo helpful. I had to go there 5 times last week and each time I went the customer service was the BEST I’ve had in a long time!!! Service was fast , friendly and very knowledgeable!!!! Love them all!!!!! Thanks for being the best and loving what you do! It definitely shows!!!!! They feel like family now!!!
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May 2024 by Jay Spears
Staff was friendly and helpful. They ordered parts for me that arrived by noon the same day. They had parts for my 92 Isuzu Trooper.
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May 2024 by Phil Warren
have or can get what you need
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December 2023 by L P
Went to O'Reilly for a new battery. I told the guy behind the counter that I needed a new battery and asked if they would install it. He said, maybe with an unpleasant voice. Then he proceeded to tell me no as it's an expert installation (see the photo I posted, easy install). I told him it's easy to get to and he came to look at it. He then said he wouldn't change it for me as it's a liability issue without the hold down (don't they sell those too?). Fine, no big deal, completely understandable. So I then asked him for a tool so I could change it and he said no, they don't have any as they hand them out often or something like that (how do they change them for others?). Extremely unhelpful.Go down the road to one of the other auto parts stores in Benbrook. They are much nicer and have historically always been helpful. Unfortunately I had no choice this time as the others were closed.I warned you. Just go down the road a bit, why take a chance?**UPDATE**I went down the road to the AutoZone on Camp Bowie Blvd. The guy was extremely nice and gladly offered to help me change the battery. He even greased it and put new felt on it.
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December 2023 by rosalie salazar
The guys were very nice and helpful.
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November 2023 by Garret Rand
Doesn't matter which one I go to, I travel to many locations and I ALWAYS get the help I need. Sometimes there's a wait on shipping but the folks at the counter do the detective work
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September 2023 by Matthew Lee
Claire was a wonderful help and helped me EXACTLY how I needed. Will be coming back just to this location if I need anything. Very helpful and very kind. Got out and helped me in this Texas heat! Will be thankful for them!
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August 2023 by Douglas Thompson
The location at 9259 Benbrook Blvd is incredible. Adam was the most helpful person when my father-in-law had to replace a serpentine belt. He took it upon himself to help get the belt on in 110-degree heat. 100% above and beyond what anyone would be expected to do for a customer. I can’t recommend them enough.
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July 2023 by Sabrina Dixon (Bree)
Helpful customer service
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July 2023 by Candy Harrison
TERRIBLE
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July 2023 by Tom Luker
Very helpful staff
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July 2023 by Scott Ross
Great service
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July 2023 by Starks Carissa
Friendly service
