Despite the overwhelmingly negative reviews, my experience at the store was surprisingly pleasant thanks to one employee. I believe her name is Yari. She was an absolute godsend at helping me find my items thanks to her efficiency and patience.
July 2022
Customer service closed at 7:30pm due to some technical issue, seems to happen a few times a week, either that, or they are just closing it down early just because they feel like it.
April 2022
Benbrook has decided 90% of their check outs are self and only 2 assisted. Then they put very slow people there so you leave to go to self. The place is not as cleans as willow park nor as organized. We love closer to benbrook but will continue with the willow park one due to lack of quality and service.