“Okay, so this review is loooong overdue, but here it is.One of the many things that happened to me on the way back home from the holidays was getting a flat tire. I had been driving for about 30 minutes on a leaking tire hoping to find a station that was open. The couple I stopped at didn't have working air. It must have been around 9:30 p.m. since Ranchland closes at 10. Needless to say, there was nothing open (or working) for a while, being that most of the smaller towns in Texas shut down around 9.When I finally got to the Ranchland, I was happy to see some movement, but when I tried opening the door, it was locked. I could see that there were still people inside. I knocked on the glass and was approached by Gage who told me where the air was. When I tried to add some air, it didn't work. I went back and asked Gage if he could help me. I was hoping that I was doing something wrong, but unfortunately, it just wasn't working (surprise!).Long story short, after various attempts to get some help, including a local guy who advertised round the clock assistance with such problems, both Gage and Jaden changed my tire. On the topic of this local guy, very frustrating when you advertise 24/7 help and your voicemail is full, you don't text back or bother to call back. Yikes. Bad for business.Anyways, there is absolutely no way I would have been able to change the tire on the huge Nissan Armada I was renting. Not to mention, it was freeeeeezing, ridiculously windy (I ended up hitting a blizzard a couple hours later). I was so fortunate the good Lord put Gage and Jayden on my path. I was traveling alone and the last thing I wanted was to be stranded in the middle of nowhere. These two young men were so polite and so happy to help, it was refreshing. I was (and am) very happy with the level of customer service and plain human kindness these two young men showed towards me. They absolutely went above and beyond and they definitely deserve a raise, or, at the very least, I hope their boss realizes what kind of employees he has working for him. I'm sure both will get far in life with such an amazing level of customer service and a desire to help others.”
Gas Stations
“Okay, so this review is loooong overdue, but here it is.One of the many things that happened to me on the way back home from the holidays was getting a flat tire. I had been driving for about 30 minutes on a leaking tire hoping to find a station that was open. The couple I stopped at didn't have working air. It must have been around 9:30 p.m. since Ranchland closes at 10. Needless to say, there was nothing open (or working) for a while, being that most of the smaller towns in Texas shut down around 9.When I finally got to the Ranchland, I was happy to see some movement, but when I tried opening the door, it was locked. I could see that there were still people inside. I knocked on the glass and was approached by Gage who told me where the air was. When I tried to add some air, it didn't work. I went back and asked Gage if he could help me. I was hoping that I was doing something wrong, but unfortunately, it just wasn't working (surprise!).Long story short, after various attempts to get some help, including a local guy who advertised round the clock assistance with such problems, both Gage and Jaden changed my tire. On the topic of this local guy, very frustrating when you advertise 24/7 help and your voicemail is full, you don't text back or bother to call back. Yikes. Bad for business.Anyways, there is absolutely no way I would have been able to change the tire on the huge Nissan Armada I was renting. Not to mention, it was freeeeeezing, ridiculously windy (I ended up hitting a blizzard a couple hours later). I was so fortunate the good Lord put Gage and Jayden on my path. I was traveling alone and the last thing I wanted was to be stranded in the middle of nowhere. These two young men were so polite and so happy to help, it was refreshing. I was (and am) very happy with the level of customer service and plain human kindness these two young men showed towards me. They absolutely went above and beyond and they definitely deserve a raise, or, at the very least, I hope their boss realizes what kind of employees he has working for him. I'm sure both will get far in life with such an amazing level of customer service and a desire to help others.”