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September 2023 by Kelly Heller
This is a shout out for Steven Steversome (I hope that is the correct last name) This gentleman went above and beyond to find my missing package! Four days he called me and to let me know what was going on! And in the end he recovered my package! What an asset to have him on board working for the US Postal Service in Big Sandy! Such a kind, professional and dedicated employee! Thank you Steven! You are the Tops!
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August 2023 by Aleena Blake
Wow! Best post office ever! Everyone is so nice and helpful! Wish every post office was this great!
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July 2022 by Sandra Brooks
They are wonderful ?
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March 2022 by Thomas knighton
No long wait...great staff
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June 2021 by Lawanda Martinez
Everyone there has a great attitude. They come to the counter and get customers in and out with a great attitude. I have never seen a clerk leave their station when a customer is standing in line although I have seen it at other post offices.
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January 2021 by Danny Bunns
A nice woman helped me when I was trying got renew my passport she corrected me on a number of things to help me get it to the proper location in the proper packaging because I hadn't had the first clue. 10/10 When I mail something again in 10 years I'll be mailing my mail from this mail hot spot, I can assure you of that!
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August 2020 by david bruhn
A nice woman helped me when I was trying got renew my passport she corrected me on a number of things to help me get it to the proper location in the proper packaging because I hadn't had the first clue. 10/10 When I mail something again in 10 years I'll be mailing my mail from this mail hot spot, I can assure you of that!
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January 2020 by Cherith Hendrich
So nice to be a small town when you all feel a bit like family. ?Also really grateful for how hard they work to deliver packages early so they made it in time for Christmas. Thank you guys!!
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July 2018 by William Wood
Nice small town quaint post office with really helpful staff.
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March 2017 by David Waller
Great service going the extra mile to help. The carrier even left a personal note twice in my mailbox apoligizing for leaving mail for someone no longer at my address.
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February 2017 by Mary M.
Best service ever. I was expecting a package which got sent to the wrong city, then disappeared. Waylon worked with me for two weeks and finally located package, drove to that city and picked it up and brought it back with him. He then called me and told to come pick it up. So thankful. I don't know any other postal worker who would have done that.
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January 2017 by Andrew J Tucker
If you still use mail, give it a try!
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August 2015 by JAMES BLACK
Awesome Service! Best Post office in East Texas!