The AT&T Store in Big Spring offers phones, tablets, smartwatches, and connected devices from popular brands along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Reviews highlight exceptional and helpful customer service, with staff described as knowledgeable, efficient, kind, and going above and beyond. Customers report employees successfully fixing problems others could not, providing fast and free solutions, and offering excellent help in choosing devices and plans. The store receives high recommendations for its truly exceptional service.
The manager Alex went above and beyond to resolve our complex issue. Moving my wife off of her sister's account that has their deceased mother's name on it, to my account and getting us both new phones.
April 2024
Miguel was an excellent representative of the AT&T, he explained everything and helped me make my decision. I highly recommend this store.
January 2024
I was very pleased that they were able to fix a problem that other stores and other customer service representatives couldn’t fix !
