RBFCU, particularly the Boerne branch, is highly regarded for its friendly and welcoming staff. Customers appreciate the quick service and convenience of banking, with many praising the ease of setting up business accounts and managing finances through the app. One standout employee, Peter, received special recognition for his initiative in providing a financial education experience for children, which impressed families and encouraged them to open multiple accounts. Reviewers consistently note that their experiences are positive, with no issues reported and transactions processed swiftly. The staff's dedication to treating all members, including the elderly, with care and efficiency contributes to a strong sense of loyalty among customers. Overall, RBFCU is seen as a phenomenal credit union that goes above and beyond to support its members.
They're polite, attentive & provide good customer service
June 2024
RBFCU has been easy to work with for setting up business accounts. Friendly staff, quick turn around and I can do most things on the App. The Boerne Team does a great job.
May 2023
Wonderful staff. Always a pleasure doing business here.