TDECU Brazoria, located at 1601 North Brooks Street in Brazoria, Texas, offers a variety of banking services through its lobby and drive-thru, including a deposit-taking ATM, coin counting, and wire transfers. As a non-profit financial cooperative with over $4.7 billion in assets, TDECU serves more than 382,000 members with competitive financial products and personalized service. However, recent reviews indicate a decline in service quality over the years, with reduced operating hours and fewer bank tellers available, resulting in longer wait times. The branch now operates only two hours on Saturdays and has limited hours during the week. Some customers have experienced issues, such as receiving private information about another account due to mistaken identity. Despite these concerns, many members appreciate the attentive service they receive and value TDECU for maintaining in-person banking options when other institutions have closed them. For more information, TDECU can be contacted at (800) 839-1154.
Always feel welcomed and that Finicial needs are being taken care of
October 2025
The customer use to matter but it doesn’t seem like it. You are on hold for over 20 minutes for online banking help and this has happened at least 6 out of the last 7 times I have called for assistance.
