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December 2023 by David Keebler
Mishandling my CC accounts which is affecting my checking accounts. Terrible online service cannot explain cause and cannot correct in a timely manner. About to lose a customer that's been with them since 1977.
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September 2023 by Tiffany
I don't bank here but I use to cash my checks here and was once mistaken for someone else and was given private information about their account during the confusion. However went in today with friends who has this bank and they were terrible. Extremely recommended different bank.
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July 2023 by destin clepper
Giving a 3 star only because for the most part their service is ok. But the level of service has dropped over the years for all branches. Only open 2 hours on a Saturday from 10AM-12PM instead of 8AM-12PM like before covid, making wait times 20 minutes or more because everyone is cramming to go to the bank during that time. And have cut there hours to 9-5 instead of it being 8AM-6:30PM like before covid. The number of bank tellers available is half of what they are able to have. They've cut down on how many bank tellers they have. And most bank Tellers I've encountered don't properly ask for ID.
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July 2023 by Allen Jeffries
Why they only stay open until 5. Wow most people can't make it to the bank before 5.
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March 2023 by Timothy Beane
With every other financial institution closing in person services, TDECU has been a blessing for us.In comparison, I had to drive a 100 mile round trip for in person banking with capital one
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July 2022 by TiffanyPerez
I don't bank here but I use to cash my checks here and was once mistaken for someone else and was given private information about their account during the confusion. Unfortunately, this made it where I wouldn't want to bank here.However know some who bank here and they are very attentive to their needs.
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April 2022 by Andrew Moody
Very helpful
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October 2021 by edward garcia
These people are so unaware of the job that they’re doing that they literally deposited my check into someone else’s name. How this people are smart enough to do this I have no clue what so ever. THE WORSR BRANCH IVE EVER VISITED AND WILL NEVER VISIT AGAIN! HOW IN THE WORLD DO YOU NOT LOOK AT THE CHECK BEING DEPOSITED!
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September 2021 by consteance perry
Only gave them 5 stars so yall can see this! Today I went to the drive thru and this are the most rude ladies I have ever met in my life! 0 stars! Yall really need to go home and re-learn some manners.
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March 2021 by B Gram
It drives me crazy that I cannot talk to an actual employee at the Brazoria branch. The employees inside the branch are great, but I despise having to talk to random people, I’ve never met about my account information and problems.
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February 2021 by Robin Breezee
I look the bank they help me went I need help
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January 2021 by Jeffrey Olivan
I love my credit union.Always polite and professional.
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October 2020 by Daron Gilliam
On hold for 30 minutes and when answered she says I cant help you please hold. Why have press a number for a department if it is not the right department.
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July 2020 by jojo96 star
Good service
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January 2020 by Courtney Stuksa
Rudest women I have ever encountered at a bank teller line. We are moving our accounts ASAP
