LaROCHE CHEVROLET BUICK GMC is known for its outstanding customer service and professional staff. Many customers have expressed gratitude towards team members like Jason Lampe, Jerry Merten, and Cole Wagner for their courteous and knowledgeable assistance. The service department is praised for its efficiency, with quick oil changes and repairs, even when specific mechanics were unavailable. Customers appreciate the friendly atmosphere, with multiple staff members checking in to offer help. However, there have been some concerns regarding vehicle presentation at pickup, as one customer noted cleanliness issues and the absence of a manual for their new truck. Despite this, the overall experience remains positive, with many indicating they would return for future purchases and service needs. The dealership also offers additional perks, such as loaner cars, enhancing the convenience for customers. Overall, LaROCHE CHEVROLET BUICK GMC is seen as a reliable choice for vehicle purchases and service, with a dedicated team ready to assist.
I want to thank both Jason Lampe and Jerry Merten for the outstanding service I received at La Roche GMC. Very professional and courteous. Thanks Gentlemen, Perry Ratcliff
August 2024
I called and made an appointment to have my oil changed. When I arrived, I was taken care of immediately. My oil was changed and I was back on the road in record time.
June 2024
Jamall Lewis's communication was excellent, providing prompt, professional, and five-star service.
