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November 2023 by Dale Donaho
this is my 4th vehicle from La Roche. I always have a good experience
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September 2023 by Cody Hebler
Great staff, clean place. Good communication, Jerry and Matt were great, easy deal
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July 2023 by Jacob 0
Very helpful when I went to look at a deal they were having for a new car they had.
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July 2023 by Ronnie Martin
Jason was awesome he took care of me kept me up to date on everything that was going on with my truck offer me a loaner car but I refused because by the time I would’ve gotten home it wouldn’t have been long before my truck was ready. Great service Great service man
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July 2023 by Lynne Mitschke
I was hoping to get a better discount on the purchase of my truck. Paying $90K for a vehicle I was disappointed. When I picked up my truck I looked it over and not everything was cleaned like the brackets that attach to the extending step to get in the truck was pretty dirty and when I unfolded the tailgate all the way open it was dirty. When I have purchased a vehicle in the past the vehicle was very well detailed like it came off the showroom floor but I was a little disappointed. I did not get a manual for this truck so when I want to know how something works I have to look it up on the internet. My sister bought a 2023 GMC Yukon from a dealer and it came with a manual.
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July 2023 by Marlen Roland-Dothard
Everyone was amazing extremely friendly and welcoming. Cole was awesome everything was ready when we arrived to pick up the car. Excellent Service!
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July 2023 by Michelle Gray
Had to get a new tire and oil change . Told them when I called and when I got there oil change is covered under my loan, they never asked for any information toll I went to pay and they said nothing in the system. Also had a new tire put on and asked 3 times to be sure to check air pressure in ALL tires because they were very high especially in this heat, drove away and nothing was changed and new tire which should be at 30 psi was at 43 psi
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June 2023 by Yesenia Coronado
Very unprofessional. Do not committee to appointment times. They rescheduled me 3 times for a windshield recall and still third time was rejected, they wanted me to reschedule again. on top of that Jason Lampe have an attitude. Just seems very unhappy when it comes to do his job.Same attitude when he used to be at the oil change department, shows no concern for customers.The second time I was there for the windshield recall, I also asked him for a tires estimate, his answer was I’m very busy right now, I can do that for you when you come to your next appointment. Nevermind, discount tire is 5 minutes from them. I don’t mind taking my money to someone else specially when they care for their customers.
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June 2023 by Bob Egan
Great selection of pre-owned. We drove from kingwood to see a Chevy Avalanche, but this red Silverado caught my girlfriend's eye.The Chevy SUV trade in price was more than the locals. No hasslewith paperwork. people at dealership were fantastic. this truck rocks!
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June 2023 by Amanda R. Hrachovy
I went in for a state inspection and they got me out within a few minutes of arrival time. I'm a happy customer.
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February 2023 by kc christiansen
I was treated with respect, kindness & greeted with smiles! My vehicle received excellent service & was ready in a timely manner!
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November 2022 by Ted Ferretti
Truck has been there for a month and they cant fix it. Not once have I received any communication from them to update me. Ive had to call each time to check. Just unacceptable customer service.
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November 2022 by Charlotte Toliver
Excellent customer service. Pleased with the work they've always done on my car
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October 2022 by Jeffrey Wagner
Jeff and Doris did a spectacular job repairing my 2022 RST Redline.It was perfect in every way when I picked it up.Perfect experience in every way.
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October 2022 by Gail Pohlmeyer
Love the personal touch given every time. I always feel like a valued customer. Thank you.
