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“CASSANDRA at the Bridge City branch is absolutely amazing! Unfortunately, my account was compromised for the second time this year. Other employees helped shut down my card and make sure no more money was moving without my permission, however when I called back and got Cassandra, she went above and beyond to track down where exactly the fraud started, how they had gotten a hold of my account and how they were able to transfer money among my checking and savings. It was great how she went through the trouble to get me answers instead of just taking the required steps. I have decided to shut down my account with Wellspring due to difficulty and restrictions of not having many branches, but even through this process Cassandra assisted and made this process easy and enjoyable given the circumstances. Thank you, Cassandra!”
“Today I was impressed! It's Christmas and apparently gold dollars are getting harder to find. I use them as stocking stuffers. :) Brooke, at the BC location, was super helpful and went out of her way help me try to find the coins. Thanks Five Point, I love my bank!”
Credit Unions
Credit Unions
Credit Unions
“My grandfather opened my back account here when I was born. Ive used this bank for 26 years. The staff is amazing and they're some of the kindest people you will ever talk to.”