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“The Cardiff Post Office has truly impressed me with its high level of customer service. The team keeps things running efficiently, and the atmosphere is always welcoming. I want to highlight Zuhayr, who made my visit exceptional. He took the time to explain everything clearly, ensured my documents were handled correctly, and did it all with a friendly attitude. Service like this makes all the difference.”
1 - 4:30PM 9AM - 12PM
35608 FM 1093, Simonton
Post Offices
“I didn't understand the ratings when I looked at this location close to my work. I went to mail a package and I understood why the ratings were high. It was because of the customer service. The post worker was great. She helped me problem solve my issue pleasantly. I wish I would have gotten her name to give full credit.
The customer area is small, it would hold about 4-5 people but they would like only two at a time. Plenty of parking and the place is very clean and well lit.
I think this will be my go to post office in the future.”
1 - 4:30PM 9AM - 12PM
3637 2nd St, Pattison
Post Offices
“I come here multiple times a week to ship things out regarding my small business and the employees here are always kind and helpful. It’s always a quick trip, in and out.. asap!!”
1 - 4PM 8:30AM - 12:30PM
8055 FM359, Fulshear
Post Offices
“I was given a wrong mailbox key and I couldn’t find my delivered packages. However, supervisor Steve did an outstanding job by quickly figuring out the issue and hand delivering the correct key after hours on a Saturday. This is an example of going above and beyond for the community. After reading reviews about this post office, I was skeptical about my issue being fixed at all. However, Steve proved to me that we should sometimes put our trust in people without prejudice caused by bad reviews.”
9AM - 4:30PM
1331 Pin Oak Rd, Katy
Post Offices
“I had a very important mail piece (certified mail) sent to my address— but the mail person signed for it and misplaced it on a different mailbox! ?
I called the USPS for them to open a case for me and I was lucky enough to have Adayshia D. from the Katy Annex as the agent helping me with the claim. She went ABOVE & BEYOND, she personally came to my neighborhood and looked for the mail piece herself! Adayshia is the true definition of great customer service and simply the best! ❤️⭐️
I was waiting for the USPS to send out a survey but never received it! I just can’t let her customer service go unnoticed.?”
Post Offices
Post Offices
Post Offices
“My certified letter was misplaced and I had the pleasure of witnessing Mona working hard. Mona knew her patrons by name. She was patient and attentive! Apologized many times for my wait! My letter was found. Mona deserves the highest praise!”