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“Very helpful and well approachable, they went above and beyond to help. My favorite ezpawn of all time. Also with your pawns you get rewards points and with does points I got a free purse, awesome!!!!!! Please don’t remove the rewards points.”
“Once again, I'm an extremely satisfied customer. I was helped by Juan The pawn shop manager. He was very professional, extremely kind and happy to help His above and beyond customer service is extremely appreciated. I highly recommend cash America Pawn on security drive.
Thank you, a satisfied customer.”
“I've been a long time customer been coming here for years now and I recently bought an iPad that unfortunately was iCloud locked so I couldn't use it. Thanks to Marcos and Rene I was able to get a different tablet that turned out to be newer and the same price. Always will help you out here at this store which is why i will continue to buy from them :) Thanks!”
“I was treated super friendly by Gladys. Plus she really gave her best to treat me right. She was the one ones who could fix my problem with a new phone. I went to tmobile at mall and at boca chica and none could figure out my problem. But Gladys wow!! It took her less than 10 minutes to fix my problem. I am super hyped. I honestly thought that there was nothing I could do about it. That's what the other tmobiles said. Thanks a million Gladys,
Happy customer!!!
Hugo Sanchez”
“We went for a curbside pick up and this location was extremely extremely busy. A lot of workers were outside working as fast as they could to get everyone their order. I just wanted to thank Jocey for her awesome customer service, she was very kind and helpful.”
“Excellent service. Very friendly and helpful staff willing to go above and beyond for the customer. I was looking for a violin stand and they didn’t have one in the Brownsville location, but they were able to get it fore from the Harlingen location within 1 business days.”
“When I say it’s the greatest cricket store in the valley I mean it. No other store helps me with any problems that I have or solutions like this store. Great customer service John R. He Has been nothing but professional and always helpful and correct. He is a person that I go to with any cricket problem. Trustful young man always greets with a smile when I walk through the front door.”
“Great customer service by John ! Never gives me problems always makes my visits nice and easy! Only problem I notice was y’all really make your employees work on Holidays like Thanksgiving?!?! They can’t enjoy time with their family ? Really shows cricket is guided by greed. But as for that gentlemen John he was great as always!”
“Very friendly people and work with you to get what you want. Jose did a wonderful job getting me started as a first time buyer. Miguel and Luis were also very helpful in setting up everything the way I wanted. I will definitely do business with them again.”
“Salman was really nice and helpful
He gave us excellent service and setup my device so that I can use my new handset at ease
Great experience must recommended”
“I had a fantastic experience at Cricket!, Jesus, was incredibly helpful, professional, and made sure everything went smoothly. My service was excellent from start to finish. I felt valued and taken care of. Highly recommend this location to anyone looking for great service and support!”
“The service they give here is spectacular. I had the chance to be helped by Rudy the store manager. I would definitely be back to that specific location for my payments. Thanks once again Rudy.”
“Outstanding customer services. Come ask for Karla, Victor or Arely for an amazing experience with both customer and system service. Prices and amazing decices sold here. Thank you karla for an amazing service im amazed with my new device!!”
“Phenomenal is the word that describes the service at this Metro PCS. Went in on 10/5/25 to switch over from the green store. I was helped by Destiny and I must say, my wife loved that Destiny had a very positive attitude and patience with us. Incredible enough, I was able to purchase a flip phone to use for my business. I also was able to purchase a smartphone for my personal use. I truly felt that this store appreciated my business. I highly and truly recommend this store. Thank you Destiny and your manager on the phone for helping out with my purchase.”
“I left extremely satisfied! Romy was extremely patient and explained everything perfectly the sweetest person ever!! I will definitely come back here for more lines ?”
“We went into T-mobile to add a line to our plan for my mom and change the plan to accommodate the new line. I was helped by Carlos, Aaron, and Abanny, and they were awesome to work with. They helped us get the best plan for us and were incredibly patient. They all went out of their way to help us including calling support for is and getting the required information from my mom's old carrier. The store was clean and well maintained. Very well done!”
“Marie was more than helpful, she literally fixed my cellular error/signal in less than 5 minutes. You guys should have more qualified staff like her. Thank you Cricket!!”
“Went into the store to pay my grandmother's phone on 2/3/26, and Etzamanny assisted me in making the payment! She was patient, kind and helped save a few dollars! Thank you for the assistance!”
“Sasha provided the best customer service, she was very knowledgeable about the products and even in the midst of us getting frustration from the t-mobile app, Sasha was able to help us fix all the issues and had us leave the store with a new phone and smile on our faces. 10/10”
9:30AM - 7:30PM
1356 Frontage Rd Unit 04, Brownsville
Electronics
“(Translated by Google) Good service and fast, other places get in a bad mood and do not help(Original)Buen servicio y rapido otros lujares se ponen de Mal umor y no ayudan”
“Jojo helped us fix my device with transferring my old device to my new device. He was patient, helpful, understanding, and quick! He made sure I was happy with my new phone, ensuring all my stuff transferred over !! Thank You Jojo!”
“Stephanie, the store manager, was very helpful!! I went in with a problem on my phone and she took the time to fix it. It is rare to see this excellence in customer service, but Stephanie was amazing. Thank you! I will definitely trust this store with my phone issues.”
9AM - 7PM
4695 Southmost Rd, Brownsville
Electronics
“(Translated by Google) Excellent service from cyndy i changed metro and she helped me a lot.(Original)Excelente servicio de cyndy me cambié de metro y me ayudó mucho.”
11AM - 8PM
234 Frontage Rd, Brownsville
Electronics
“My experience was very good. Their employees are very friendly and they offer you super low and accessible prices to make payments. I recommend that you come visit their store.”
“Would like to thank Ms Santos Zepeda for a great and exellent service she's provided me in purchasing a new cell phone and accessories ? also in the helping me walk out with a new phone ready to use. Not to mentioned how she handled a customer demanding and screaming to be seen first while Ms Zepeda was already helping 2 customers on two different screens. She handled situation very professional and calmly. STRONGLY RECOMMENDED!!!”
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“Me and my boyfriend went in to look for gold. Sam kindly attended us and helped us through the whole process. We got 3 rings at an amazing price all with the help of Sam and the lovely people that work there very nice and great costumer service.”