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“Alex has excellent customer service asked me what I looking for and budget wise and I got what I needed went to several stores and no one asked anything to help me out 5 stars out of 5”
“#1Cash America in Brownsville TxJose Luis Manager,super polite Friendly tries to Help out as most as possible,Ashley,Sebastian,Emilio,Elisa as well I Strongly recommend This Pawn Shop Customer service ?at There Bestest.Always willing to Go The Xtra mile if it's in there possibility”
“Great service qas asking for 150.00 for pawn items and instead offer me 180.00, wow! Ayde did really awesome! She was professional and help negotiate my asking amount!”
“Mayra was awesome! She helped me with a free upgrade that I qualified for and gave me an awesome discount for a phone protector and screen protector. I give her 10+! She was very friendly and was the best experience! ☺”
“AMAZING service! The staff were really friendly and very patient with me and my questions throughout the whole experience which was lovely. They made everything simple enough for me to understand, 10/10 recommend.”
“When I say it’s the greatest cricket store in the valley I mean it. No other store helps me with any problems that I have or solutions like this store. Great customer service John R. He Has been nothing but professional and always helpful and correct. He is a person that I go to with any cricket problem. Trustful young man always greets with a smile when I walk through the front door.”
“I can't thank you enough for helping me with getting through my phone for my daughter, No one was able to do so. Great attitude and personality - just what every store should have. Thank you for taking care of this issue and saving me money! Krystal you're the best!”
“We went for a curbside pick up and this location was extremely extremely busy. A lot of workers were outside working as fast as they could to get everyone their order. I just wanted to thank Jocey for her awesome customer service, she was very kind and helpful.”
“I bought my very first flute from this shop about 16 years ago, and recently my little cousin lost it. I decided to give them a call to see if they could help me find any information about it — even just the brand or serial number — and they went above and beyond! The lady who answered the phone was so kind and incredibly helpful the entire time. I was genuinely impressed by their customer service and attention to detail. It’s so nice to know we still have wonderful businesses like this right here in Brownsville!”
“Great customer service by John ! Never gives me problems always makes my visits nice and easy! Only problem I notice was y’all really make your employees work on Holidays like Thanksgiving?!?! They can’t enjoy time with their family ? Really shows cricket is guided by greed. But as for that gentlemen John he was great as always!”
“My phone wasn't working and was struggling a lot then I went to the store and the young man helped me and I got the sigh of relief
He was great and very knowledgeable good job Salman”
“The service they give here is spectacular. I had the chance to be helped by Rudy the store manager. I would definitely be back to that specific location for my payments. Thanks once again Rudy.”
“Very friendly people and work with you to get what you want. Jose did a wonderful job getting me started as a first time buyer. Miguel and Luis were also very helpful in setting up everything the way I wanted. I will definitely do business with them again.”
“Outstanding customer services. Come ask for Karla, Victor or Arely for an amazing experience with both customer and system service. Prices and amazing decices sold here. Thank you karla for an amazing service im amazed with my new device!!”
“I left extremely satisfied! Romy was extremely patient and explained everything perfectly the sweetest person ever!! I will definitely come back here for more lines ?”
“Cristian gets 5+ stars from me. He not only helped me to pair my new phone to the old one, but he was extremely helpful and patient with me and answered all my questions! He should be a MANAGER and has the capacity to be a Store Supervisor in the NEAR future!!”
“Jojo helped us fix my device with transferring my old device to my new device. He was patient, helpful, understanding, and quick! He made sure I was happy with my new phone, ensuring all my stuff transferred over !! Thank You Jojo!”
“Nice place went to buy a phone case and found it easily. Alot of electronics huge selection. Anything electronic i prefer here than say walmart feel quality us better. Staff is helpful and nice store is clean. Overall I really like this store.”
“Alix received us with open arms and an excellent attitude. She went above and beyond to help us acquire the best deals and the best phone. Great customer service and excellent professionalism. Thank you Alix.”
“Went into the store to pay my grandmother's phone on 2/3/26, and Etzamanny assisted me in making the payment! She was patient, kind and helped save a few dollars! Thank you for the assistance!”
“One of the pawn shops that didn't stink when I walked in thank God.Bought a dusty 5 dollar keyboard that looks like it was stolen from a high school.Literally a steal haha”
9:30AM - 7:30PM
1356 Frontage Rd Unit 04, Brownsville
Electronics
“(Translated by Google) Good service and fast, other places get in a bad mood and do not help(Original)Buen servicio y rapido otros lujares se ponen de Mal umor y no ayudan”
9AM - 7PM
4695 Southmost Rd, Brownsville
Electronics
“(Translated by Google) Excellent service from cyndy i changed metro and she helped me a lot.(Original)Excelente servicio de cyndy me cambié de metro y me ayudó mucho.”
“Went to transfer phones to another account and Saul helped me and he was wonderful. Very helpful and kind. Staff is friendly wasnt super busy. My daughter was happy with her phone cover and screen protector. Recomend this store.”
“Would like to thank Ms Santos Zepeda for a great and exellent service she's provided me in purchasing a new cell phone and accessories ? also in the helping me walk out with a new phone ready to use. Not to mentioned how she handled a customer demanding and screaming to be seen first while Ms Zepeda was already helping 2 customers on two different screens. She handled situation very professional and calmly. STRONGLY RECOMMENDED!!!”
“Marie was more than helpful, she literally fixed my cellular error/signal in less than 5 minutes. You guys should have more qualified staff like her. Thank you Cricket!!”
“I recently got service at this store and the staff s very helpful and friendly. I'm very happy with the plan I selected and after a month I added a new line for a family member.”
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“As soon as being walked in, got greeted with great customer service, but I wanna give a BIG SHOUT OUT TO ANA! Guided me through the whole process on what to do and explain every situation answered all my questions very professional, professional, great customer service, kind, and willing to help out! I would recommend coming in and asking for her!!”